Filinvest Hotel: QUEST PLUS CONFERENCE CENTER CLARK
- Assist and check to ensure that the food and beverage standard for the outlet is consistent and prescribe high quality by working closely with the outlet chef.
- Assists the Restaurant Manager/ Director in Planning preparing proposals ideas and suggestions to the promotional and marketing aspects for the restaurant and banquet outlets with a view to increase revenue and profit.
- Prepares and submits a comprehensive marketing plan for the outlet to achieve desired revenue.
- Controls shift briefing for the outlet as required and to ensure that the Outlet Supervisor and or Captain Waiter conduct the same for every shift to ensure proper communication flow.
- Established professional business report with regular guests and patrons by offering warm courteous service and ensuring VIP recognition is implemented.
- Planning for the future staffing needs.
- Recruiting in line with company guidelines.
- Preparing detailed introduction programs for new staffs.
- Maintaining uptodate staff records and approving leave request considering business requirements.
- Coaching counseling and disciplining staff providing constructive feedback to enhance performance.
- Effectively monitor and analyze variations from the budget.
- Develop systems that measure the cost effectiveness of the departments.
- Review financial report
- To actively strive to achieve and maximizing of costs against revenue.
- Ensures that all areas are in line with HACCP guidelines.
- Be familiar with property safety food safety first aid and fire emergency procedures.
- Participates on the regular evacuation drill procedures.
- Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance.