drjobs Customer Success Intern

Customer Success Intern

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Jacksonville - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Details

Jacksonville FL
Internship

Customer Success Intern

About Beeline

Beeline is the worlds largest independent provider of solutions for sourcing and managing the external workforce. Our Beeline Supplier Network connects suppliers to business opportunities and provides tools that enable operational excellence. As part of our growth strategy we are focused on delivering a worldclass customer experience for every supplier that joins our network.

Internship Opportunity

We are seeking an organized and proactive Customer Success Intern to join our team this summer. In this role you will support supplier onboarding help resolve issues through crossteam collaboration and create selfservice resources that enhance the customer journey.

What Youll Do

  • Customer Onboarding Coordination: Guide new suppliers through the onboarding process ensuring a smooth and positive start. Coordinate across internal teams to manage account setup training sessions and milestone checkins.
  • Issue Triage and Resolution: Act as a liaison between the Customer Success Product and Development teams to track escalate resolve and communicate customerreported issues efficiently.
  • Content Creation for SelfService: Develop clear and concise documentation FAQs and short video tutorials to help customers selfsolve common questions and reduce support volume.
  • Process Improvement: Identify opportunities to enhance the onboarding experience and support workflows by gathering feedback and proposing improvements.
  • Training and Mentorship: Participate in training sessions to build knowledge around the Beeline Supplier Network and gain customer engagement best practices.

What Were Looking For

  • Strong written and verbal communication skills.
  • Detailoriented with excellent organizational abilities.
  • A proactive problemsolver with a customerfirst mindset.
  • Comfortable collaborating across multiple teams and functions.
  • Familiarity with basic content creation tools (Google Docs Canva or video recording/editing software) a plus.
  • Previous experience in customer support project coordination or technical writing (preferred but not required).
  • Currently pursuing a degree in Business Communications Marketing Information Systems or a related field.

What Youll Gain

  • Handson experience in customer onboarding support operations and crossfunctional collaboration.
  • Skills in customer communication project management and technical content creation.
  • Exposure to SaaS product management practices and customer success strategies.
  • Mentorship and professional development opportunities within Beelines Customer Success and Product teams.
  • A potential pathway to future fulltime employment.

Our Company: At Beeline we cultivate a positive work environment and are passionate about who we are and what we do. We are a 20year industry leader disrupting the world of external workforce technology. Businesses across all industries use our technology to manage more than 30 million workers and over $55 billion in talent spend across 120 countries. Ideal candidates are intensely curious about technology thrive in a lessthanformal work environment and excel in a fastpaced rapidly changing environment. We are looking for talented driven and adaptable people who will contribute to our vision mission and our future!

Our Vision: Every person given the right opportunity is capable of greatness. Every business given the right talent is capable of superior outcomes.

Our Mission: Our trusted platform connects businesses to the remarkable talent within the global extended workforce.

To learn more about Beeline our solutions our culture and available positions visit list of Requirements and Responsibilities is not intended to be limiting. The Company reserves the right to revise this job description based on the actual job requirements as varied from time to time.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Fraudulent Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being posted in addition to fraudulent contact being made to candidates on behalf of Beeline. Prospective candidates are being contacted by certain individuals mainly through email online messaging and telephone calls claiming they are representatives of Beeline. The main purposes of these communications are to obtain private and confidential information from individuals.

Beeline does not:

  • Extend offers to candidates without first conducting extensive interviews with members of our Talent Acquisition Team and hiring managers either by video or in person;
  • Send job offers via email. All offers are first extended verbally by a member of the Beeline team and then followed up with formal written communication from our Human Resources Information System and Applicant Tracking System.

All emails from Beeline will be sent from an email address ending in @. Should you have any doubts about the authenticity of an email or other communication that is represented as coming from Beeline please send an email to before taking any action.


Required Experience:

Intern

Employment Type

Intern

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.