Planning Team Leader

We are thrilled to announce a major contract win with Yorkshire Water supporting them in proactively and reactively maintaining their Wastewater Network for the next five years and beyond!

We are recruiting for an experienced Planning Team Leader to join our dynamic team at Sapphire Utilities Solutions in support of the Yorkshire Water as part of a vibrant and energetic team the successful applicant will be an experienced leader of high performing planning teams with the ability to drive performance to achieve business KPIs. The ability to work in a fastpaced environment and a desire to deliver a great customer experience is essential.

Working Hours & Location

• Salary: 35 000.00 per annum
• Shift pattern: Monday to Friday 40 hours per week
• Location: Bradford
  
• 24 days holiday Bank holidays

Key Responsibilities

• With a Right First Time approach motivate the team to plan preventive planned and reactive maintenance within contractual SLAs whilst optimising travel routes and field productivity

• Working closely with the key Operational stakeholders to identify and rectify issues whilst improving the effectiveness of the operations department.

• Maintaining high standards within Health Safety & Environment Housekeeping Performance Waste Communication and Continuous Improvement.

• Lead the team to manage and coordinate the promoted workload according to defined priorities estimating resource and duration requirements in line with agreed metrics.

• Engage with external and internal customers in scheduled meetings.

• Conduct regular 121s with team members and take responsibility for the coaching and development of the Planning Team

• Track and monitor performance against KPIs with a clear plan for opportunities to improve.

• Work with teams to enhance data quality in work promotion and scheduling to drive continuous improvement.

• Maintain timely and accurate input and uploading of information into the works management systems ensuring that all issues are recorded and escalated.

• Ensure that all the client and operational requirements are met in a professional and efficient manner. This may include keeping the client and management team to be informed of any ongoing incidents or events.

• You will ensure the highest level of customer service is achieved to both external and internal customers providing excellent customer satisfaction.

• Provide a positive and innovative input into the team through provision of solutions to problems and embracing change.

Skills behaviours and qualifications

• Experienced Planning Team Leader preferably in the Utilities Industry

• Fantastic Attention to Detail

• Experience of working within a fastpaced environmentwould be an advantage.

• Ability to make decisions in a time pressured environment.

• Competent skills in Microsoft Office particularly Excel.

• Strong communication skills

• Leadership skills with the ability to motivate and inspire.

• Customer focused with the desire to provide a fantastic customer experience.

• Strong understanding of reactive wastewater network maintenance including repair and survey processes would be an advantage.

• Excellent organisational and prioritisation skills with the ability to manage multiple workstreams.

• Strong stakeholder engagement and communication skills with the ability to liaise effectively between different teams.

• Ability to analyse and validate operational data to ensure accurate scheduling.

• Experience managing works requiring customer access and traffic management considerations would be an advantage.

• Familiarity with scheduling software and operational planning tools used within water industry contracts would be an advantage.

Why Join Lanes Group

At Lanes Group nothing is more important than the health safety and wellbeing of our people and customers. As the UKs largest independent specialist infrastructure delivery partner we:

• Have a turnover exceeding 530 million (EBITDA 45 million)
• Employ over 4000 brilliant people nationwide
• Operate through a countrywide network of operational locations

At Lanes Group we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.

Join us and be part of a team that makes a real impact!

Required Experience:

Manager