Order Management Specialist
Order Management Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Requirements
Download each customers order on SPS Commerce EDI and manually organize the data into amaster file.
Compare the order quantity to warehouses inventory balance report to check the orderfulfillment status of each customer order.
Responsible for entering data accurately into the respective system without duplicates.
Provide administrative support by managing customer order details including the order quantityand the order amount by each customer by each SKU on a weekly & Monthly basis.
Support in ensuring that the customer orders are processed in a timely manner bycommunicating with crossfunctional teams.
Monitor status of REACH orders and update ASN and Invoice in SPS commerce
Understand allowance/discount for each vendor and ensure to submit correctly
Troubleshoot any issues related ASN and invoice in SPS commerce
Submit shipment information and billing invoice to customers.
Ability to confirm orders (pricing validation and shipping window extension if necessary).
Any required troubleshooting and customer service.
Issue credit/return orders.
Collaborate with finance team warehouse team to investigate
Skills
- order management
- data entry
- sales support
Responsibilities
Bachelors degree required preferably in Supply Chain Management or in other but seeking outfor a career Operations.
13 years of experience in an order management data entry or sales support role within a wholesale or retail beauty brand.
Familiarity with retailer portals and EDI transactions
Working knowledge of Microsoft applications especially in Excel (can maintain complex spreadsheets).
Experience with ERP system is a plus preferably SAP.
Desire to always look for areas for process improvements and eliminate nonvalueadded activities.
Excellent verbal and written communication skills.
Ability to multitask and work in a fastpaced environment.
Summary
We are seeking a detailoriented and highly organized Order Management Data Associate (Contract) to support our wholesale retail operations in the fastpaced beauty industry. This role is essential in maintaining the accuracy and integrity of order data across internal systems and retail partner portals. The ideal candidate brings a proactive datadriven mindset has experience working with beauty retailers and understands the nuances of EDI orders vendor compliance and fulfillment timelines in the beauty space.
This is a remote role. Please look for candidates only in California.
Employment Type
Full Time
