Lets Write Africas Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
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We are seeking an experienced Business Analyst to join our team. The ideal candidate will have a proven Retail Banking track record and will be responsible for analyzing and documenting business requirements designing solutions and ensuring the successful implementation of banking systems and processes.
The candidate will work in crossfunctional Agile teams including product owners developers testers project managers and other stakeholders (e.g. Risk) to identify customer and business needs and translate them into requirements expressed as Use Stories to ultimately deliver compelling Customer Experiences.
Innovation (Perspective)
Personal Mastery (Learning)
Business / Organisational Capability Mapping
Operating Models
Problem Management
Systems Analysis
KEY RESPONSIBILITIES
- Collaborate with Product Owners and other stakeholders to identify and document business requirements for banking systems and processes in an Agile environment
- Work with product owners and development teams to design and develop solutions that meet customer needs
- Analyze and translate business requirements into artefacts that define and express the requirements including:
- User Stories
- Acceptance Criteria (Gherkin)
- Business Processes
- Business Rules
- Wireframes
- Data Requirements
- Run Grooming sessions
- Proactively manage project timelines and deliverables utilising and engaging in Agile practices including sprint planning daily standups and retrospectives
- Conduct user acceptance testing and ensure that systems and processes are performing as expected
- Communicate with stakeholders to provide updates on status and ensure alignment with business goals and objectives
- Identify opportunities for process improvements and propose solutions to increase efficiency and effectiveness.
Domain Expertise:
Experience with system implementation testing and deployment ideally in Retail Banking
- Demonstrated success in collaborating with crossfunctional teams stakeholders and vendors
- Familiarity with regulatory compliance and risk management practices in the Retail Banking industry
Retail Banking in general
Digital Banking (online and mobile app)
Savings and Current Accounts
Retail Lending (including Personal Loans and Overdrafts)
Work Experience:
- 3 years of proven experience as a Senior Business Analyst specifically in Retail Banking and retail lending with a focus on digital banking systems and processes
- At least 2 years working on Agile projects
- At least 2 years working on Lending Products
- Skills and Qualifications:
- Bachelors degree in Information Systems Computer Science Engineering or related field
- Knowledge of Agile methodologies and project management practices including Scrum Kanban and Lean
- Excellent communication collaboration and problemsolving
- Ability to work independently and in a team environment in an Agile framework
- Strong analytical and critical thinking skills.
COMPETENCIES
Strategic
Leading with Influence
Collaboration (Relating)
Customer First
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit
Skills
Adaptive Thinking Analytics Software Business Case Development Business Intelligence (BI) Analysis Business Requirements Analysis Business Requirements Elicitation Computer Literacy Current State Assessment Database Reporting Data Compilation Data Controls Gaps Analysis Readiness Assessments Requirements Development User Requirements Documentation
Competencies
Action Oriented
Business Insight
Cultivates Innovation
Customer Focus
Decision Quality
Manages Complexity
Nimble Learning
Optimizes Work Processes
Education
Closing Date
02 May 2025 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Required Experience:
Senior IC