Support Specialist
Support Specialist
Posted on :
28-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
28-04-2025
Job Description
SUPPORT SPECIALIST
Job Title: Support Specialist
Department: Day School
Employment Status: FullTime
Pay: $18/hr
Benefits: 403b Earned Sick and Safe Time (ESST) Vacation Personal Days Medical Dental Health Savings Account (HSA) Flexible Spending Account (FSA) Long Term Disability Voluntary SHort Term Disability Voluntary Life and AD&D Basic Life Insurance.
Department: Day School
Employment Status: FullTime
Pay: $18/hr
Benefits: 403b Earned Sick and Safe Time (ESST) Vacation Personal Days Medical Dental Health Savings Account (HSA) Flexible Spending Account (FSA) Long Term Disability Voluntary SHort Term Disability Voluntary Life and AD&D Basic Life Insurance.
SUMMARY
The Support Specialist is a benefiteligible position at Groves Learning Organization supports the organization and follows all established procedures to ensure the continuity of organization operations following the mission vision and philosophy of GLO.
The Support Specialist is a benefiteligible position at Groves Learning Organization supports the organization and follows all established procedures to ensure the continuity of organization operations following the mission vision and philosophy of GLO.
ABOUT GROVES LEARNING ORGANIZATION
Groves Learning Organization (GLO) is a nonprofit educational ecosystem that empowers each and every unique learner to discover their brilliance. GLO is a beacon of learning illuminating the path to literacy for all students. We have a rich history of supporting bright students who struggle with learning disabilities and attention disorders as well as promoting evidencebased literacy instruction for all.
PRIMARY RESPONSIBILITIES INCLUDE:
Supervising Groves Academy students during nonclassroom times including:
Supervising Groves Academy students during nonclassroom times including:
- Arrivals/departures parking lots including directing traffic
- Lunch periods
- Hall and lobby monitoring duty
- Recess duty.
Performs the front desk duties of the Front Desk Attendant position for breaks and backup:
- Greets students staff and visitors and presents a friendly and professional image of GLO at all times.
- Follows all established procedures regarding visitor and student signin and visitor badges:
- Checkin all visitors using the Raptor System and issues visitor badges.
- Monitor all visitors while they are in the building.
- Check visitors out when they leave.
- Remain at the front desk through all assigned hours until relief staff arrive; Does not abandon the front desk.
- Provide assistance to visitors staff and students.
- Maintains confidentiality regarding student and visitor issues.
- Contacts management and/or law enforcement or paramedics when serious incidents or accidents occur.
- Protects GLO property assets students faculty staff and visitors from intrusion safety and fire hazards and other securityrelated situations.
- Monitor the security cameras monitor the main screen and all video cameras at all times
- Remains alert and vigilant and constantly monitor the premises. This includes being alert and attentive as well as avoiding distractions such as the use of personal cell phones and computer usage.
- Monitor halls and the flow of students that are going in and out of the building
- Notify the office and or any administrator when a student leaves the building to make sure they have permission.
- Monitors all doors
- Performs rounds walks around the perimeter of the building (interior & exterior) monitoring for safety.
SECONDARY RESPONSIBILITIES
Performs miscellaneous projects and completes various tasks as requested by Director of Security and Risk Management.
EXPERIENCE AND EDUCATION REQUIRED:
- High School Diploma or equivalent required.
- 12 years of previous experience working with schoolage children required.
PREFERRED KNOWLEDGE SKILLS AND ABILITIES:
- Ability to be adaptable to changing circumstances
- Ability to communicate effectively with students.
- Ability to provide positive and effective supervision.
- Knowledge of and sensitivity to special needs of students.
- Able to treat each student with respect fairness flexibility and in a professional manner.
- Demonstrated commitment to diversity equity and inclusion through continuous development and modeling inclusive behaviors.
- Able to use appropriate technology including MS Office software (Word and Excel) Internet communication systems online grading systems and assistive technology.
- Able to select and use training/instructional methods and procedures appropriate for the situation when teaching new things.
- Able to listen to and understand information and ideas presented through spoken words written material multimedia and audiovisual sources.
- Understand and maintain the confidential nature of student organization and employee information including and in accordance with HIPAA regulations.
PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB
Incumbent must be able to:
Incumbent must be able to:
- Hear speak and effectively verbally communicate in the English language including following oral and written instructions in order to communicate with people inside and outside the organization.
- Sit at a desk for extended periods of time and perform long hours of work sitting at a computer.
- Frequently stand and walk to move around the building and grounds both inside and outside repeatedly throughout the shift.
- Apply manual dexterity and visual acuity for computer keyboarding and office equipment use and to review detailed reports and information.
TOOLS AND EQUIPMENT USED
- Staff members must be able to use computers telephones photocopiers scanners Smart Boards adaptive equipment and related office and educational equipment.
WORK ENVIRONMENT
The work environment is usually indoors; however there is exposure to inclement weather when outdoors on school grounds.
The work environment is usually indoors; however there is exposure to inclement weather when outdoors on school grounds.
This job description does not necessarily list all the functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time.
Required Experience:
Unclear Seniority
Employment Type
Hourly
Key Skills
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