Position Summary:

Under the direction of the Branch Manager this role provides leadership to the staff and manages the workflow of operations.

Primary Duties and Responsibilities:

• Delegation of Shipments: Assign all incoming shipments to operations staff

• Outbound Flight Monitoring: Review the outbound flight monitor and prioritize jobs accordingly

• Communication: Monitor and respond to operational notes

• Operational Support: Assist other offices/departments with operational inquiries

• Equipment Management: Ensure the operation and maintenance of facility equipment

• Staff Training: Train and mentor staff on operational procedures

• Shift Delegation: Delegate responsibilities within a given shift

• Regulatory Compliance: Oversee compliance with all TSA regulations

• Cold Chain Management: Ensure proper management of cold chain shipments

• Safety Oversight: Maintain a safe work environment

• Problem Resolution: Troubleshoot and resolve operational issues

• Shipment Monitoring: Monitor shipment notes in the ok to send process

• Email Management: Monitor operational emails and respond promptly

• Shipment Processing: Process shipments as required

• Shipment Review: Review all shipments prior to dispatch for tender

• Personnel Management: Address personnel issues as they arise

• Performance Feedback: Provide feedback on associate performance and development

• Communication with Management: Communicate all issues problems concerns and suggestions with management

• Vendor Participation: Participate in vendor meetings when necessary

• Project Oversight: Provide training and oversee special projects

• Quality Compliance: Check compliance with prescribed quality standards per ISO Quality standards. Transport Regulations

• Compliance: Ensure compliance with all transportrelated regulations and guidelines

• Safety Regulations Compliance: Verify compliance with accident prevention and safety regulations

• Storeroom Capability: Assess the full capability of the storeroom (packaging supplies cooling media etc)

• Audit Assistance: Provide necessary support to the Branch Manager during internal and external audits

Reporting Directly To:

The Operations Executive reports to the Operations Manager Branch Manager or Operations Supervisors

.

Experience and Educational Requirements:

• Operational Experience: Minimum of 35 years of operational experience

• Professional Demeanor: Must maintain a professional demeanor at all times

• Educational Background: Must possess a degree equivalent to a Bachelors degree from an Indian university or its equivalent

• Desirable Experience: Experience in logistics cold chain management courier services or export/import operations is desirable

• Certifications: IATA Dangerous Goods Regulations (DGR) certification is preferred

Minimum Skills Knowledge and Ability Requirements:

• Operational Skills Mastery: Mastery of Operations Skill Levels 1 2 and 3

• Experience: Minimum of 35 years of operational experience

• Dangerous Goods Certification: Certification in handling dangerous goods

• Leadership Abilities: Ability to provide leadership multitask and prioritize workload effectively

• Cold Chain Management: Mastery of cold chain management practices

• Operating Systems Proficiency: Mastery of World Courier operating systems

• Computer Skills: Aboveaverage proficiency in computer skills particularly in Excel

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are nondiscriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a requestbyrequest basis. Messages and emails regarding anything other than accommodations requests will not be returned