Sr People Operations Associate
Sr People Operations Associate
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Job Description
The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical hyperorganized fanatical about seeing things through to completion serviceoriented and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.
Menlo is wellfunded for growth and our investors are second to none. They include Vista Equity Partners Vista General Catalyst JPMC American Express HSBC and Ericsson Ventures.
Summary:
We are seeking a detailoriented and enthusiastic Senior People Operations Associate to join our growing global team. The Senior People Operations Associate will play a crucial role in supporting the daytoday HR functions and ensuring a positive employee experience. This position will be responsible for assisting with onboarding maintaining employee records global HR compliance vendor management and providing administrative support to the People Operations team.
Responsibilities:
HRIS/Tech Stack: Provide basic support for HR technology platforms including troubleshooting user issues assisting with system updates and contributing to system optimization efforts.
Processes: Identify opportunities for process improvement and efficiency within HR operations. Participate in projects aimed at streamlining workflows and enhancing the employee experience. Execute and administer key HR operational processes including onboarding offboarding employee data management benefits administration support payroll processing support and HRIS data entry and maintenance. Perform all background checks and employment verifications.
Documentation Compliance and Audit: Maintain accurate and uptodate HR records documentation and process workflows in compliance with legal and regulatory requirements and internal policies. Perform monthly onboarding/offboarding audit. Own global compliance management and audit reporting.
Data Management and Integrity: Ensure the accuracy completeness and confidentiality of employee data within HR systems (e.g. HRIS payroll). Perform regular audits to identify and resolve data discrepancies. Perform ad hoc changes on a regular basis.
Vendor Management: Manage HR vendors from procurement through payment. Coordinate contract with legal obtain vendor approval from Accounting process invoices for payment. Complete information requests from accounts payable/accounting.
Collaboration: Work closely with other HR team members (e.g. Talent Acquisition HR Business Partners Compensation & Benefits) and crossfunctional teams to ensure seamless HR service delivery.
Project Support: Provide support for various HR projects and initiatives as assigned.
Policy Adherence: Ensure consistent application of HR policies and procedures across the organization.
Qualifications:
Bachelors degree in Human Resources Business Administration or a related field preferred.
Minimum of 2 years of experience in an HR operations or similar role.
Basic understanding of HR principles practices and relevant employment laws.
Experience working with HRIS and other HR technology platforms (e.g. payroll systems benefits administration platforms).
Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook). Strong Excel skills (e.g. VLOOKUPs pivot tables) are highly desirable.
Excellent organizational skills and attention to detail with a strong focus on accuracy.
Proven ability to handle confidential information with discretion and maintain data integrity.
Strong problemsolving and analytical skills.
Fluency in English Excellent communication (written and verbal) and interpersonal skills with a customerservice orientation.
Ability to work independently prioritize tasks effectively and meet deadlines.
Demonstrated ability to collaborate effectively within a team environment.
A proactive and continuous improvement mindset.
Travel Requirement: Must be available to work in the office when required or at least once a week and be able to travel both domestically and internationally approximately 10 of the time.
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Why Menlo
Our culture is collaborative inclusive and fun! We have five core values: Stay Aligned Get It Done Customer Empathy Think Creatively and Help Each Other Out. We believe in open communication supporting new ideas and sharing a mutual mindset of what were aiming to achieve together. There are tremendous opportunities to take initiative implement new ideas and have a hand in building a legacy.
All qualified applicants will receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin protected veteran status or on the basis of disability.
TO ALL AGENCIES: Please no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Securitys policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired no fee or payment will be paid.
Required Experience:
Senior IC
Employment Type
Full-Time
