GM Service AdminService Clerk
GM Service AdminService Clerk
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a professional & enthusiastic Full Time Service Administrator/Cashierfor DAddario GMC/Buick/Cadillac. We are a family owned and operated Auto Group for over 50 years located in Shelton CT
Schedule (subject to change)
Monday 8:00am 6pm (cashier office) Tuesday Friday 8:00am 5:00pm and every other Saturdays 8am 4pm
Pay Rate: $17.00/hr.$22.00/hr. based on experience
Looking for these skills/attributes for this role
- You enjoy working with people and have a passion for teamwork!
- Friendly positive attitude with high energy able to work in a fastpaced environment
- Has a strong desire for growth and passion for individual development
- Good attention to detail and constant follows up with customers and the Service Department
- Flexible and willing to support other members of the Service Team
Role Responsibilities include but not limited to
- Cover cashier office as needed (minimally two hours daily and full days Saturday)
- Answer incoming phone calls
- Accept payments for Service/Parts customers
- Receipt in money
- Additional clerical responsibilitiesas instructed
- Work alongside Service Advisors and near Service Technicians in our GM Service Department
- Answer phone calls from customers
- Provide customers helpful recommendations
- Schedule service appointments
- Take detailed notes and strive to solve customer concerns
- Follow up with Advisors on Customer Concerns/New Appointments
- Call back customers to confirm appointments
- Track rental cars and communicate with Service Manager
- Close some internal or warranty repair orders as needed
- Cover Service Cashier office 2 hours per day (and rotating Saturdays)
- Prepare coffeeat 8am for Service Lounge
- Accept payment from Service/Parts and close repair orders/parts tickets
- Take on additional tasks as needed to support Service Advisors
- Write ROs sell to Customers Grow our Brand
- Handle some clerical responsibilities for the Service Department
Benefits Youd receive with us:
- Competitive Hourly Pay
- Medical Plan (dental and vision options)
- 401K Savings Plan
- Basic Life Insurance
- Opportunities for Advancement
- WorkLife Balance
- You would work in a clean Stateoftheart service center with the most modern equipment
- Youd be in a familyowned dealership where your good work is recognized and valued
- Youd receive training and coaching support for your continuous improvement
Basic Job Requirements
- High School Diploma or equivalent
- Valid Connecticut drivers license with a clean record
- Background check and drug screen required prior to hire
- 12 years experience in a customer service orientated environmentrequired.
- Prior Dealership experience a plus not required
Required Experience:
Director
Employment Type
Full-Time
