Independent Living Assistant
Independent Living Assistant
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Job Alert
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GBP 15001 - 20000
1 Vacancy
Job Description
At Amplius were excited to offer a new parttime fixedterm opportunity for an Independent Living Assistant (internally known as a Life24 & Visiting Assistant). Youll work closely with the Life24 Team providing vital administrative support to ensure our customers receive outstanding care and service every day.
Salary: 17932.11
Contract: 6month Fixed Term Contract
Your week: Flexible 25 hours per week
Location: 1 day minimum in MK or Rushden office
Snapshot of your role
- Provide highquality admin support to the Life24 Visiting team helping deliver a reliable and customerfocused service.
- Respond to customer and colleague enquiries professionally and promptly.
- Assist with complaints coordination ensuring timely and helpful responses.
- Raise orders process payments and manage data using internal IT systems.
- Support scheduling by updating visiting software with staff cover and rota changes.
- Log and allocate low battery alerts and equipment faults for staff to action.
- Extract and report on KPI and audit data to support service performance.
- Maintain uptodate insurance and concessionary TV licence records for schemes.
- Set up and close customer tenancies in the appropriate systems.
- Work collaboratively across teams providing flexible support when needed.
Your toolkit for success
- Experience in a customerfacing role with a caring and empathetic approach.
- Strong communication skills both written and verbal.
- Confident using Microsoft Office tools (Outlook Word Excel SharePoint Teams).
- Ability to manage time effectively prioritise tasks and stay organised.
- Comfortable learning and using servicespecific systems.
- Proactive with a flexible and adaptable approach to changing priorities.
- Strong attention to detail and problemsolving skills with the initiative to work independently.
Please read the attached Job Description before applying so you get the full scope of the role.
Why join Amplius
There are loads of things that make Amplius a great place to be every colleague has the chance to grow with us make a real difference to our customers lives and ultimately be the most authentic version of themselves.
- 28 days annual leave (plus bank holidays)
- Enhanced maternity paternity and adoption leave
- Paid qualifications and professional subscriptions
- Pension contribution up to 10
- Health and wellbeing support
- Carers leave
- Cycle to work scheme
- Electric car lease scheme
- Paid fertility and maternity leave
- Financial Wellbeing support
- Free flu jabs
- Life assurance
Grow with us
Your development matters to us. With tailored training programs ongoing feedback and career progression pathways we support you to advance as far as you want to go.
Make a real impact
Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.
Environmental and social impact
Were dedicated to sustainability and social responsibility taking real steps to protect our planet and foster inclusivity.
Our values
Were committed to inclusivity respect and integrity. We encourage all of our colleagues to embody these values working together to create a positive empowering environment.
Important We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing: 1 May
Phone screening: 6 May
Interviews: 12 May
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Have questions Contact the Amplius Recruitment Team and well be in touch to support you with any questions queries or conundrums!
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The Company
Amplius is one of the largest housing providers across the Midlands East and Southeast of England. We own and manage more than 37000 homes and deliver a range of quality services including care and support specialist housing and home ownership options. Were a team of over 1300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.
The Benefits
The Benefits
Documents
Employment Type
Part-Time
