NORC Supervisor
NORC Supervisor
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$ 58500 - 63000
1 Vacancy
Job Description
NORC Supervisor
Job Description
Organizational Summary
Union Settlement is an East Harlem based nonprofit organization founded in 1895. For 128 years Union Settlement has provided critical and innovative programming to children youth families and older adults. As a pioneer of the settlement house movement Union Settlement continues to meet the needs of the everchanging East Harlem community through its core programs. Through these programs New Yorkers gain opportunities develop skills and become empowered to pursue and achieve their dreams.
Today Union Settlement provides services through 33 program sites in approximately 28 locations. Union Settlements current programmatic portfolio includes 8 core program areas: Early Childhood Education Youth Services (including after school programs) Family Services (including the Family Enrichment Center and the Family Childcare Network) the East Harlem Community Partnership Adult Education Mental Health Services Older Adult Centers and Economic Development. Union Settlement serves more than 10000 individuals and nearly 1000 businesses every year.
Strengthened by a dynamic diverse and collaborative workforce of more than 350 employees Union Settlement also serves as a connector convener and advocate for East Harlem and its partners. To learn more about Union Settlement visit
Position: NORC Supervisor
Department: Aging Health and Wellness Services
Reports to: Executive Director & Deputy Director of Aging Health and Wellness Services
Hours: FullTime
Salary:$58500 $63000
FLSA: Exempt
Location:Onsite 2078 Second Ave
PositionSummary:
The NORC Program Supervisor is responsible for providing staff and intern supervision supportive counseling and geriatric care management services to residents age 60 of the Franklin Plaza Apartments in East Harlem.
Responsibilities:
- Provide daytoday supervision of direct service NORC program staff interns and volunteers.
- Deliver supportive counseling and case assistance to older adult residents addressing issues such as mental health social isolation financial insecurity and health care navigation.
- Conduct comprehensive geriatric assessments and develop individualized care plans in collaboration with clients families and healthcare providers.
- Coordinate services and referrals with external agencies healthcare providers and community resources.
- Organize and support community programming that promotes health wellness and social engagement among senior residents.
- Monitor client progress and maintain accurate confidential case records in accordance with agency and funding requirements.
- Input data into the DFTA database and maintain comprehensive electronic and paper case files including intakes care plans case progress notes event participation and units of service provided as well as any important documents.
- Ensure program goals and outcomes are met including tracking and reporting data for internal and external stakeholders.
- Participate in community outreach and relationshipbuilding within the Franklin Plaza Apartments and broader East Harlem community.
- Assist and help lead special events for NORC participants such as parties concerts and trips.
- Assist with grant reporting budgeting and evaluation as needed.
- Additional duties as assigned by supervisor.
Qualifications:
- Masters degree in Social Work (MSW) Gerontology Counseling or a related field required.
- LMSW or LCSW preferred.
- Minimum 2 years of experience in geriatric social work care management or related human services field.
- Prior supervisory experience strongly preferred.
- Knowledge of agingrelated resources benefits and entitlements in New York City.
- Experience working with NYC Aging/ a NORC programs is a plus.
- Strong organizational communication and interpersonal skills.
- Ability to work independently and as part of a collaborative team.
- Bilingual (English/Spanish or English/Chinese (Mandarin/Cantonese) a plus.
CO RE CO MPETENC IE S
- Leading Others:Createsasenseofurgencythroughouttheorganizationontheimportanceofachievingoutcomes.Inspiresinfluencesandenablesteammemberstoreachtheirgoals
- Facilitating Change:Approaches challenges with creativity and flexibility. Demonstrates analytical thinking. Guides change to meet Union Settlements goals.
- Managing Performance:Evaluates and revises goals semiannually with the team. Provides consistent supervision anddocuments performance highlights and concerns
- Applying and Developing Expertise:Embraces and leads the team to achieve milestones.Seeksandsupportsprofessionaldevelopmentopportunitiesforteammembers.Managesfinancesandbudgets effectively
- Communicating and Collaborating:Listens well and actively engages with others with honesty and integrity and holdsteam accountable to the same standard
Union SettlementsDiversityEquity &InclusionCommitment
Union Settlement is an equal opportunity employer. They do not discriminate on the basis of race color religion marital status age national origin physical or mental disability gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law.
Required Experience:
Manager
Employment Type
Full-Time
