Triage RN - Atrium One Health Call Center Clemmons FT Days
Triage RN - Atrium One Health Call Center Clemmons FT Days
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
Assesses and directs comprehensive nursing care using telephone triage protocols. Provides and assesses effectiveness of patient family education initiatives.
Essential Functions
- Performs telephone triage with diverse patient population.
- Assesses needed care and collaborates with patients and others to provide clinical solutions.
- Provides comprehensive nursing assessment in an untraditional nursing environment.
- Actively participates in team conferences and helps assess patient education needs.
- Notifies each practice physician and/or managed care client of all encounters with patients parents or managed care clients regardless of followup needs before office opening.
- Notifies designated leadership of operational concerns.
Work requires long periods of sitting and utilizing a telephone headset. Work requires walking standing lifting reaching stooping bending pushing and pulling. Must be able to lift 25 pounds. Must speak English and adapt to fit the patient audience while conveying information. Intact sense of sight hearing smell and touch. Good finger dexterity. Critical thinking skills and ability to concentrate in a fastpaced environment with numerous interruptions. Must be able to respond quickly to changes in patient or call center conditions.
Education Experience and Certifications
Employment Type
Full-Time
