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1 Vacancy
Job Summary:
Performs the duties of an Administrative Associate but with some authority to step outside the confines of established procedures. Considered as subject matter authority in the administrative area for the department/clinic. Serves as point person for all complex customer service and administrative issues interpreting and communicating policies/procedures to other parties based on knowledge of the organization and departmental guidelines. Routinely provides guidance to Administrative Associates. Assists with screening applications and conducting initial interviews of entrylevel staff as needed. Works in concert with Department Manager to investigate patient and provider complaints and provides reports with root causes and service recovery.
Education:
High School Diploma or GED Required
Certifications and Licensures:
Yellow Belt Lean Process Improvement Training Preferred
Experience:
3 Administrative/Office/Registration Clerk for Medical Clinic or Department Required
Required Experience:
Unclear Seniority
Full-Time