Enterprise Accounts Senior Account Manager
Enterprise Accounts Senior Account Manager
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$ 54300 - 145860
1 Vacancy
Job Description
At CVS Health were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nations leading health solutions company we reach millions of Americans through our local presence digital channels and more than 300000 purposedriven colleagues caring for people where when and how they choose in a way that is uniquely more connected more convenient and more compassionate. And we do it all with heart each and every day.
**We are seeking qualified candidates across the country for this fully remote or hybrid role**
Senior Account Manager for large complex Enterprise Accounts customers.
Serves as the primary daytoday contact for all products and services and advocates for the customers needs within the organization.
Develops and implements account management strategies to build and maintain strong external and internal relationships to achieve customer satisfaction revenue membership and earnings objectives for existing customer with diverse products and vendor relationships with membership is specific geographies.
Fundamental Components:
Develops and executes account management strategies for strategic complex sensitive large customers. This also includes discussions on service levels and expectations process improvements maintaining accuracy of of benefits plans identification of gaps in service levels and determination of root causes and solution development through crossfunctional coordination via internal and external decision makers.
Works collaboratively within Aetna and across business functions to ensure customer needs are understood and key issues are addressed.
Responsible for Customer Relationship Management for daytoday contact and various Third Party Vendor contacts.
Understands industry trends regulatory/legislative changes and Aetna policy changes and able to explain impact to the Customers/Account Strategy.
Coleads coordination for communications of any CVS/Aetna News (i.e. general business announcements operational support etc.
Required to communicate with internal and external parties. May require travel to offsite locations for inperson meetings.
Skills Required for this Role:
- Adept at and delivery (planning delivering and supporting) skills.
- Adept at problem solving and decision making skills.
- Adept at collaboration and teamwork.
- Adept at growth mindset (agility and developing yourself and others) skills.
- Flexible mindset.
Experience Required:
5 years of relevant account management health care industry experience.
Demonstrated experience working with large National sized customers as an Account Manager.
Education:
Bachelors degree in business or related field or equivalent experience.
Health & Life license.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$54300.00 $145860.00This pay range represents the base hourly rate or base annual fulltime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors. This position is eligible for a CVS Health bonus commission or shortterm incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages our great benefits include:
Affordable medical plan options a 401(k) plan (including matching company contributions) and an employee stock purchase plan.
Nocost programs for all colleagues including wellness screenings tobacco cessation and weight management programs confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off flexible work schedules family leave dependent care resources colleague assistance programs tuition assistance retiree medical access and many other benefits depending on eligibility.
For more information visit anticipate the application window for this opening will close on: 07/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.
Required Experience:
Manager
Employment Type
Full-Time
