Public Labor Senior Manager of Account Management

At CVS Health were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nations leading health solutions company we reach millions of Americans through our local presence digital channels and more than 300000 purposedriven colleagues caring for people where when and how they choose in a way that is uniquely more connected more convenient and more compassionate. And we do it all with heart each and every day.

**We have a preference for qualified candidates located in North Carolina for this role**

The Public & Labor Senior Manager of Account Management provides strategic sales leadership to cultivate and expand business relationships with new and existing accounts. Drives account management and business retention for products and services in support of organizational business objectives.

In this leadership role you will:

• Manages projects programs or processes for the Account Management area.
• Develops key organizational paths to people and functions who can help resolve client problems and to ensure alignment on priority issues.
• Collaborates with team members to address specific requests and initiatives of the plan sponsor.
• Develops actionable insights derived from project management tools data analyses and stakeholder feedback to drive improvement for Account Management area.
• Reviews client reporting data to determine trend and utilization.
• Manages Reporting schedule ensuring all required daily weekly monthly and annual reports are released to the client timely.
• Articulate service offerings of the clients medical benefits with an in depth understanding of medical plan as well as additional services offered to membership.
• Plans Schedules and Leads all related activities that includes internal and external contacts to ensure successful Open Enrollment Events.
• Coordinates with Marketing team primarily around Open Enrollment and other Plan Sponsor marketing campaigns.
• Attends and delivers presentations at events throughout the state of NC to represent the Aetna Account Team and further strengthen relationships with key NC stakeholders and community partners.
• Designs and executes a comprehensive plan to maximize profitability by expanding penetration of existing products and crossselling new products and/services.
• Identifies and capitalizes on emerging trends in the marketplace by participating in community and industry events as an organizational representative.
• Shares relevant industry and competitive data within and across business units and segments to support the development of new product initiatives.
• Coaches and trains junior colleagues in techniques processes and responsibilities.

Required Qualifications:

• 710 years of relevant of experience as an account manager supporting large NAT accounts
• Demonstrated experience leading a team of Account Managers.

Preferred qualifications:

• Resident of North Carolina
• Working in the Public & Labor segment is preferred.

Education:

Bachelors degree preferred/specialized training/relevant professional qualification or equivalent work experience.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual fulltime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors. This position is eligible for a CVS Health bonus commission or shortterm incentive program in addition to the base pay range listed above. This position also includes an award target in the companys equity award program.

Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages our great benefits include:

• Affordable medical plan options a 401(k) plan (including matching company contributions) and an employee stock purchase plan.

• Nocost programs for all colleagues including wellness screenings tobacco cessation and weight management programs confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off flexible work schedules family leave dependent care resources colleague assistance programs tuition assistance retiree medical access and many other benefits depending on eligibility.

For more information visit anticipate the application window for this opening will close on: 06/02/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.