Member Experience Liaison
Member Experience Liaison
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Job Description
- Grade 12 or high school equivalent
- Completion or inprogress of a related postsecondary degree or diploma in recreation and fitness considered as an asset
- Valid Intermediate First Aid and CPR Level C/AED Certification is required
Skills required for success:
- Experience in customer service with an ability to make new connections and build relationships with a diverse group of people
- Interest and experience with exercise leadership and physical activity promotion
- Knowledge of recreation and fitness activities
- Demonstrated ability to conduct effective needs assessments
- Ability to connect and engage patrons in designated work areas
- Ability to speak a second language is an asset
- Alignment to our Cultural Commitments and Leadership Competencies a culture of equity diversity reconciliation and inclusion
- Hire is dependent upon a Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton
- Applicants may be tested
The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits to 25 temporary parttime ongoing positions
Hours of work: up to 29.5 hours per week. Evenings and weekends are required
The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
Salary: $20.710 $23.130 (Hourly)
Talent Acquisition Consultant: DM/MM
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Are you passionate about health and fitness
Do you LOVE working with people
Are you interested in helping people to Find their Fit
If yes this opportunity is for you!
Join our team as a Member Experiences Liaison where you will be an ambassador at City of Edmonton fitness centers gymnasiums indoor playgrounds and field houses. Gain valuable experience in professional and leadership development in Recreation Facilities. Enjoy the flexibility as a Member Experience Liaison as the City of Edmonton incorporates a strong work life balance based approach.
As the first point of contact you will:
- Conduct facility orientations and tours
- Support patrons with identifying programs to meet their goals
- Meet and interact with people and demonstrate an enthusiastic and positive attitude
- Engage patrons with information and benefits offered at the facility
- Provide information on current fitness and sport services
- Provide information on safe operation of equipment proper exercise form workout regime sports rules and amenity etiquette
- Assist facility operations with preparing spaces for programs and rental activities
- Monitor and maintain equipment inventory; and ensure equipment is in safe working conditions
- Respond to emergency situations as needed
- Perform other relevant duties as assigned
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Employment Type
Full Time
