Sunnyside Greeters Logo

We are looking for skilledGREETERSto join the Sunnysideteam! The starting rate is $16.50/hr plus tips (The combined rate is $20$23/hour). We are especially looking for candidates withfull time and weekend availability.Must be available to work months of guaranteed summertime availability is preferred (JuneAugust).Other scheduling availability is subject to review upon work is not guaranteed and will be reviewed based on performance at the end of the season.

No previous work or restaurant experience is required! This is an entrylevel position with opportunity to learn and advance into other service roles.

Interviews will take place in person OR over the phone (via Zoom). Please have tentative start AND end dates ready during your interview.

Onboarding and Training will take place in May and June. Seasonal employment ends at the end of September.

BENEFITS

• Medical Dental and Vision insurance for qualifying employees
• Free access to counseling and well being coaching through Employee Assistance Program
• Holiday Pay Time and a half for Thanksgiving Christmas Eve and Christmas Day
• Paid Time Off: Vacation and Sick Leave
• Employee Meal Program with Fresh cooked meals during each shift
• 50 Food and Beverage discount at all T S Restaurants
• Referral Program
• Anniversary of Employment Gift Program
• Rewards and Recognition program (quarterly awards safework practice incentives and more!
• Holiday Party
• Legacy of Aloha Scholarship Program

PREFERRED / REQUIRED SKILLS:

• US Work Authorization Required. We useEVerify to confirm Employment Eligibility Verification.
• Reliable transportation required.
• Experience:Six months to one year related experience
• Computer Skills:Experience with Point of Sale System.
• Certificates & Licenses:Must take and pass all training tests 90 or higher.
• California Food Handler Certificate Must be obtained within 30 days from hire date. Training provided if applicant does not have a valid California Food Handler Certificate.
• Must be at least 16 years of age.

ABOUT US:

Sunnyside Restaurant and Lodge was remodeled and reopened by T S Restaurants in June 1987 on the beautiful west shore of Lake Tahoe. The resort includes 23 mountaininspired guest rooms a 25boat marina and stunning views of Lake Tahoe from every seat in the restaurant. Sunnyside has been a landmark in Lake Tahoe since the 1950s and as the best restaurant and lodge on the west shore it has become a classic in Tahoe. Learn more at TO BE SUCCESSFUL

Provide the highest level of quality and service to our guests. Act as the first point of contact for guests as they arrive at the restaurant and assist with their dining arrangements. Essential Job Functions include the following:

• Assist guests in making reservations as they call or arrive at the restaurant utilizing the reservation book or Open Table reservation system.
• Assist Servers in making table assignments for guests based on reservation size time and restaurant availability according to restaurant systems (reservation book or Open Table).
• Follow T S protocol and inform manager on duty for all noted guest allergies.
• Answer questions regarding restaurant hours of operation menu items and assist guests with any other requests as needed.
• Seat guests correctly at assigned table and provide them with necessary supplies such as menus silverware high chairs etc.
• Answer incoming telephone calls within 3 rings in a friendly and professional manner.
• Be able to multitask between assisting guests as they arrive answering the telephone and assisting coworkers.
• Effectively organize and utilize restaurant reservation wait sheet.
• Operate the electronic pager system according to wait sheet and table availability.
• Learn each Servers name and corresponding section each shift and effectively rotate seating based on table availability.
• Ability to utilize restaurant systems to predict and accurately quote wait times to guests.
• Perform restroom checks to ensure they are clean and adequately stocked.
• Collect and clean each menu as well as clean and restock the Greeter work stations.
• Must be dependable report to work as scheduled and on time and follow all policies regarding attendance.
• Work in a safe manner and report any safety concerns; personal employee or guest injury.
• Follow food safety program guidelines of handwashing bare hands hygiene and health.

JOB REQUIREMENTS

The role of GREETER is essential to the success of our restaurant. We rely on these individuals to promptly assist and accommodate guest seating requests so they can enjoy our quality food excellent service and beautiful location. We are looking for GREETERS that share our values of continuous improvement pride in our employees serving our communities ohana and most of all FUN.

POSITION QUALIFICATIONS

• Guest Oriented Ability to take care of the customers needs while following T S procedures.
• Working Under Pressure Ability to complete assigned tasks under stressful situations and fast paced environment.
• Safety Ability to identify and correct conditions that affect employee safety as well safely operate and handle all required equipment appliances and tools. Follow all safety policies and procedures.
• Active Listening Ability to actively attend to convey and understand the comments and questions of others.
• Communication Ability to communicate by speaking effectively and clearly with guests coworkers and management.
• Ability to actively attend to convey and understand the comments and questions of others.
• Response to direction Receive and follow directions from supervisors; follow direction of computer generated tickets.
• Teamwork Abilities Ability to work together with a team in a positive manner to achieve a common goal.
• Friendly Ability to exhibit a cheerful demeanor toward others.
• Neat and well groomed.

PHYSICAL REQUIREMENTS

• Stand walk use hands fingers reach and lift carry 1125 lbs Constantly
• Climb squat kneel and bend Frequently
• Reach above shoulder lift carry push and pull 2650 lbs Occasionally