Operations Manager
Operations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Develop and maintain systems to ensure client service level agreement adhered to at all times.
Develop and maintain relationship with client contact person and accounts person.
Establish and monitor a cleaning plan for each building in accordance with the service level agreements.
Conduct site visits of allocated sites and report on activities results and recommendations.
Manage delivery of cleaning chemicals and consumables to sites.
Manage availability and condition of site equipment.
Manage the entire start up process of all new contracts to include staff recruitment induction work schedules etc.
Control and management of company assets and full knowledge of insurance requirements related thereto.
Manage area performance against agreed targets and budgets and within policies and standards.
Manage direct expenses and overheads and all factors affecting the profitable performance of the area.
Achieve monthly non contractual revenue targets and maintain existing customer base and ensure up selling on existing contracts.
Manage all staff reporting to this position so as to effectively recruit train evaluate motivate delegate and monitor their activities.
Manage Industrial relations and staff scheduling to include monitoring of time and attendance leave schedules overtime etc.
Implement cleaner work schedules and evaluate and manage performance.
Adhere to company policy procedures and Servest Group values.
Minimum Requirements
Matric / Grade 12 or equivalent
Business Management or related qualification
35 years experience as an Operations Manager or similar role
Experience in a cleaning industry will be an advantage
Must have computer skills (Ms Word/Excel/Outlook)
Good communication interpersonal and problem solving skills
Must have a clear criminal record
Valid drivers license and own transport
Required Experience:
Manager
Employment Type
Full-Time
