Night Auditor
Night Auditor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Essential Job Function for the Front Office Night Auditor
REPORTS TO: Front Office Manager Rooms Division Manager Vice President of Rooms & Revenue
POSITION SUMMARY:
Checks front office accounting records for accuracy and summarizes and compiles information for the Resorts financial records. Tracks room revenue occupancy percentages and other front office operating statistics. Prepares a summary of cash check and credit card activities reflecting the hotels financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
NIGHT AUDITOR DUTIES AND RESPONSIBILITIES:
Posts room charges and taxes to guest accounts.
Processes guest charges voucher and credit card vouchers.
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
Transfer charges and deposits to master accounts.
Checks to see that all charges are assigned to the appropriate departments.
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system.
Verifies all account postings and balances.
Verifies that room rates are correct and posts those rates to guest accounts.
Monitors the current status of packages vouchers discount and other promotional programs.
Is able to function as a front desk agent especially in terms of checkin and checkout procedures.
Tracks room revenues occupancy percentages and other front office statistics.
Prepares a summary of cash check and credit card activities.
Summarizes results of operations for management.
Check figures postings and documents for accuracy. Record store access and/or analyse computerized financial information.
Prepare of End of day procedure.
Follow the End of Day / Night Audit Checklist
Must have complete knowledge of emergency procedures.
Balance the days charges making corrections as necessary.
Run end of day process in property management software (PMS).
Understand principles of auditing balancing and closing out accounts.
Knows how to operate PMS and other front office equipments.
Respond to guest needs special requests and complaints and alert the appropriate manager as needed
Normal Working Hours:(Shift Overnights)
40 hours per week
Flexible work schedule (nights weekends holidays)
Past Work Experience Requirements:(Type of work number of years required equivalent experience etc.
Minimum of 1 year of experience in hospitality industry or related field
Educational Requirements:(Degree/Certification highest required/preferred field of study)
High School Diploma or G.E.D. preferred
Communication Skills Requirements:(Verbal: phone inperson group; Written: memos documents)
Excellent written and oral skills
Technical Requirements:
Good documentation skills
Computer proficiency with word processing spreadsheets and databases
Other Requirements:
- Must have strong leadership skills
- Detail oriented
- Organizational skills
- Consistent dedication to the job
- Ability to think and react quickly to delicate situations
- Ability to prioritize duties depending on a changing environment
- Ability to evaluate employee performance
- Must demonstrate problem solving skills
- Office harmony
- Crisis handling
- Office morale
- Troubleshooting
*Requirements are subject to change
The selected candidate must be able to uphold the Greenbriers Vision as well as demonstrate the 12 Greenbrier values of safety honesty excellence respect empowerment pride teamwork loyalty commitment cleanliness responsibility and fairness.
Employment Type
Full-Time
