Development Operations Associate
Development Operations Associate
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Job Description
Job Details
Description
Overview:
The Mercatus Center at George Mason University is seeking a Development Associate to join our Development Operations team. This position plays a critical and essential role within the fundraising team and the broader organization. The Development Associate is responsible for accurately recording donors gifts and ensuring they are acknowledged in a timely manner. The ideal candidate will have strong attention to detail an entrepreneurial spirit and a desire to grow within the field of fundraising. Previous customer service experience is a plus.
The Development Associate will report to the Director of Direct Response.
Responsibilities include:
- Record and track all incoming donations for the Mercatus Center in the Salesforce database.
- Report daily to the Development Team all donations recorded for that day.
- Notify Donor Relations Managers of incoming gifts from their portfolios.
- Create and maintain documentation for all incoming donations in coordination with the Finance Team and the George Mason University Foundation.
- Respond to donor inquiries and requests in a timely manner.
- Review and manage physical Developmentrelated mail.
- Oversee the formatting and distribution of thankyou letters and receipts to donors.
- Assist with handwritten thankyou notes as needed.
Qualifications
Minimum Qualifications:
- Strong attention to detail in data entry and when thanking donors.
- Familiarity with Salesforce or a similar Customer Relationship Management (CRM) system.
- Experience in fundraising customer relations or data entry.
- Ability to manage multiple daily tasks and meet tight deadlines.
- Selfstarter with the ability to work effectively in a team environment.
- Clear understanding of donor confidentiality and the importance of friendly professional customer service.
EEO Statement:We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law.
Employee Benefits:Salary is competitive and will be commensurate with experience. In addition Mercatus provides excellent benefits to all individual employees including full health and dental coverage flexible spending accounts longterm disability and life insurance a 403(b) retirement savings program parking/travel benefits and twelve free credits per year at George Mason University.
About the Mercatus Center at George Mason University:For over 40 years the Mercatus Center at George Mason University has been the worlds premier university source for marketoriented ideasbridging the gap between academic ideas and realworld problems. A universitybased research center Mercatus works to advance knowledge about how markets work to improve our lives by training graduate students conducting research and applying sound economics to offer solutions to societys most pressing problems.
Required Experience:
IC
Employment Type
Full-Time
