drjobs Senior Service Engineer SPD

Senior Service Engineer SPD

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1 Vacancy
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Job Location drjobs

Gurgaon - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

Responsibilities:

  • Carry out installation of Raman system with all peripherals at customer site.
  • Warranty extended warranty and out of warranty support to customer
  • AMC & paid support visits
  • Generate Service revenues thru spares paid support visits & new service contracts
  • Work closely with sales and operations team internally to ensure communication is robust within the team
  • Understanding of pre installation report and timely submission to customer for effectively planning the installation
  • CRM is main business tool and compliance in all aspect is required
  • Prepare and monitor the installation data base develop a robust performance reporting framework analytics to improve our service activities
  • Design and implement comprehensive service plans to enhance product life cycle and increase customer engagement
  • Provide technical inputs to sales team for building tender specification
  • Close coordination and collaboration with distributor service staff is required to ensure end customer satisfaction
  • Work closely with marketing team for any events webinars seminars etc
  • Provide inputs on competitors activity performance report back to sales team to devise business strategies.

When you join Renishaw were committing to your future career. Thats because we believe in developing our peoples skills and prompting them internally. We also offer a benefits package thats highly desirable; including discretionary annual bonus 25 days leaves plus 10 company paid holidays (National & Festival holidays) Insurance coverage education support etc.

At Renishaw we believe that our success is powered by welcoming a workforce of diverse and talented people. Through encouraging an inclusive culture where all our employees are free to be themselves we can achieve our core values: Innovation Inspiration Integrity and Involvement.

If you are passionate about this role and meet most of the requirements we encourage you to apply. You might be the right fit for this position or another opportunity at Renishaw.

We are committed to providing reasonable adjustments to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process or require any reasonable adjustments please contact the recruitment team onor

Employment Type

Permanent

Time Type:

Full time

Requisition Number:

R7886 Senior Service Engineer SPD (Open)

Required Experience:

Senior IC

Employment Type

Full-Time

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