Lead Tech Business Mgmt - EngOps Chief of Staff
Lead Tech Business Mgmt - EngOps Chief of Staff
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Job Description
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered
Our Engineering Operations team within the AT&T Consumer Technology Experience organization is committed to delivering groundbreaking highly resilient and secure technology solutions that elevate and simplify customer experiences. Bring your innovative ideas and fearless risktaking to redefine connectivity and transform how the world shares stories and experiences that matter. At AT&T you wont just envision the futureyoull create it. Join AT&T and Reimagine the Future of Connectivity!
Key Responsibilities:
Strategic Planning: Facilitate and coordinate the definition and prioritization of organizational strategic objectives and goals leveraging an Objectives & Key Results (OKRs) model.
Effective Team Collaboration: Plan and organize strategic sessions including weekly/biweekly staff meetings quarterly planning sessions townhalls and AMA sessions.
CrossFunctional Coordination: Build monitor and communicate the progress of crossfunctional initiatives including financial planning budget management staffing/labor plans operational reviews staff calls and other critical Engineering Operations team activities.
Insightful Reporting: Ensure that reporting and dashboards accurately reflect relevant data clearly informing senior leadership about status and potential obstacles.
HandsOn Leadership: Actively engage in tasks to ensure the timely completion of deliverables and administrative responsibilities without requiring continual guidance.
Creative Thinking: Combine attention to detail with the ability to comprehend and communicate the big picture.
Performance Tracking: Manage data analytics and track KPIs OKRs and other performance metrics to measure operations performance. Conduct monthly and quarterly tracking and reporting of performance metrics and key accomplishments from various sources and analytics platforms for the Engineering Operations organization. Ensure the multifunctional teams are on track to meet and exceed endofyear goals.
Job Contribution:
Data Analysis: Conduct thorough analysis on performance KPIs and OKRs from diverse sources and analytics platforms to ensure the Engineering Operations teams achieve their goals.
CrossFunctional Coordination: Build monitor and communicate the progress of crossfunctional initiatives including financial planning budget management staffing/labor plans operational reviews and other critical team activities.
Insightful Reporting: Develop and maintain accurate and insightful reporting dashboards to keep senior leadership informed about status and potential challenges.
Documentation Management: Maintain highquality documentation of performance metrics and progress ensuring clarity and precision.
Strategic Planning: Define prioritize and achieve strategic objectives and goals to drive the success of the Engineering Operations teams.
HandsOn Leadership: Actively engage in tasks to ensure their timely completion without requiring continual guidance.
Performance Tracking: Manage data analytics and track KPIs OKRs and other performance metrics to measure and enhance operational performance.
Creative ProblemSolving: Combine attention to detail with the ability to grasp the broader context and strategic goals.
Technical Proficiency: Utilize expertise in analytics platforms such as Advanced Excel Tableau and PowerBI to develop comprehensive dashboards and reports.
Independent Work: Demonstrate the ability to work independently using good judgment and selfmotivation to drive tasks to completion.
Educational Background: Bachelors degree in Business Management Computer Science Information Systems or a related field from an accredited institution or equivalent experience
Technical Experience:
57 years experience with complex technology initiatives involving data analysis software engineering and program management.
5 years of experience in large technology organizations working in agile methodology.
Experience managing largescale crossfunctional initiatives and programs.
Experience developing and executing performance management roadmaps.
Analytics & Collaboration Tools: Proficiency in using analytics platforms such as Advanced Excel Tableau and PowerBI to develop dashboards and reports. Expertise with collaboration publishing and design tools to coordinate team activities and professional communications including MS Teams SharePoint PowerPoint Word Wikis Adobe Photoshop video/audio editing and social media.
Communication Skills: Ability to convey information clearly and work effectively across internal and external teams.
Customer Focus: Customerfocused mindset with skills in managing expectations providing proactive status updates and producing highquality work products.
ProblemSolving Skills: Strong analytical and problemsolving abilities.
Interpersonal Skills: Excellent communication (oral written presentation) interpersonal and consultative skills.
Independent Work: Ability to work independently with good judgment.
SelfMotivation: Selfdriven with a genuine desire to learn new skills.
Preferred Experience:
Chief of Staff Experience: 25 years of Chief of Staff or Performance Management experience working directly with product and software engineering organizations.
Agile Expertise: Understanding of agile software development and Scaled Agile framework.
Advanced Education: Masters degree in Business Computer Science Information Systems or a related field.
Our Lead Tech Business Mgmt earn between $118800 $178200 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography experience expertise and education/training. Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 companydesignated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50 off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone
Join us at AT&T and become part of a team at the forefront of technological innovation driving the performance and success of our customerfacing Engineering Operations. Apply now and lets create the future together!
#ConsumerTechnologyeXperience
Weekly Hours:
40Time Type:
RegularLocation:
USA:TX:Dallas / Two AT&T Plaza 211 S Akard St) Dat:211 S Akard StSalary Range:
$118800.00 $178200.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Employment Type
Full-Time
