Employee Type:
Regular
If you are aCURRENTCarters employee you MUST apply through the Internal Career Link within theMy Career & Performanceapp in Workday.Do not applyusing the below external application.
Carters Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carters and OshKosh Bgosh brands two of the most recognized brands in the marketplace. These brands are sold in leading department stores national chains and specialty retailers domestically and internationally. They are also sold through more than 1000 Companyoperated stores in the United States Canada and Mexico and online at and . The Companys Child of Mine brand is available at Walmart its Just One You brand is available at Target and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop a global lifestyle brand for families with young children. Carters is headquartered in Atlanta Georgia. Additional information may be found at .
Baby Clothing Kids Clothes Toddler Clothes Carters
Shop for baby clothing baby necessities and essentials at Carters the most trusted name in baby kids and toddler clothing. Shop our selection of cute baby & kids clothing.
POSITION PURPOSE
The Assistant Store Managers purpose is to uphold the Carters mission vision and values in order to support a high performing team that consistently delivers top end results. The ASM in partnership with the Store Manager is responsible to drive the financial results through exceptional store standards of company strategies and positive customer interaction. The ASM supports the Store Manager with customer engagement operational people management and merchandising.
ESSENTIAL JOB FUNCTION (TASKS DUTIES AND RESPONSIBILITES)
People:
- Communicates professionally and effectively with the store team customers and business partners.
- Fosters a positive work environment for both internal and external customers.
- Assists the Store Manager in building and maintaining a successful team by participating in recruiting interviewing and development of team.
- Provides feedback to the Store Manager on performance and progress of Sales Managers and Associates.
- Utilizes company tools to train and develop store team to ensure of all store operations; addresses performance as needed.
- Adapts management style as necessary to lead and develop team while establishing measurable attainable and actionable goals.
- Recognizes and rewards exceptional performance to increase employee engagement.
Performance
- Promotes customer service consistently by engaging talent encouraging positive customer interactions and maintaining a ready all day store presentation.
- Consistently models the brands customer service standards while coaching others to success.
- Effectively analyzes the business and take necessary action to improve results.
- Assists Store Manager in executing the management of labor and payroll expenses to maximize sales and productivity.
- Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow through.
- Performs Leader on Duty responsibilities by driving results and providing an exceptional customer experience.
- Effectively manages payroll and supports scheduling to maximize sales and productivity.
Process:
- Supports management team with Asset Protection through a consistent level of customer service education and operational controls.
- Supports the planning and of store processes and merchandise placement in an efficient manner while following brand guidelines.
- Builds customer loyalty through company sponsored programs.
- Maintains company standards of a neat clean and organized store.
- Monitors and adheres to all safety regulations and policies as directed by the company.
KNOWLEDGE SKILLS AND ABILITIES
- High school diploma or GED minimum requirement BS/BA degree preferred.
- Minimum of 3 years retail management experience.
- Demonstrated leadership and supervisory skills.
- Demonstrated customer engagement skills.
- Ability to communicate effectively with customers team and supervisor.
- Must be able to build relationships in order to foster teamwork and develop partnerships.
- Ability to lead direct and execute multiple tasks concurrently.
- Basic computer skills.
- Must be at least 18 years old.
PHYSICAL DEMANDS
- Ability to lift 40 pounds on a regular basis.
- Ability to stand for long periods of time; climb up and down a ladder.
- Constant walking and standing; frequent bending stooping and reaching.
- Ability to travel as needed.
AVAILABILITY REQUIREMENTS
- Regular work frequency is required to remain an active employee.
- Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
- Seven to eight hour shifts and an average of 35 40 hours per week: including evenings weekends and holidays.
- A minimum of two closing shifts a week based on business needs.
NOTE: This job description is not intended to be allinclusive. The duties described may be changed or reassigned at the discretion of management and the employee may be required to perform duties that are not listed in the job description.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin genetics disability age veteran status or any other status protected by federal state or local law.
Required Experience:
Manager