Automotive Service Advisor
Automotive Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
At Shively Motors we are looking to hire a fulltime Service Advisor to join our growing team. As Service Advisor you will be the primary contact with customers for scheduling and maintenance of their vehicles. You will work with customers and technicians to keep vehicles serviced and running correctly while also providing exceptional customer service.
Compensation & Benefits
We offer competitive salaries that are commensurate with experience plus various benefits such as medical dental and vision insurance. You will also be eligible for bonus and annual incentive programs.
Responsibilities
Meet with customers to discuss their automotive service needs
Schedule service appointments
Order vehicle parts and materials
Diagnose customer issues and relay to technicians and service managers
Create and explain repair estimates to customers
Utilize company software to manage documentation
Maintain and foster professional relationships with customers and vendors
Recommends additional repairs and services
Requirements
Previous experience as a Service Advisor or other automotive service role
Excellent customer service and interpersonal skills
Strong written and verbal communication skills
Ability to work effectively in a team environment
Proficiency with computer applications such as Microsoft Office
Valid drivers license and automotive maintenance/repair certifications
EEOC Statement
We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race color national origin religion gender age veteran status political affiliation sexual orientation marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
