Learning Events and Operations Specialist

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At Exact Sciences were helpingchange how the world prevents detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purposedriven career an inclusive culture and robust benefits to support your life while youre working to help others.

Position Overview

The Learning Events and Operations Specialist will provide operational and administrative support for Exact Sciences Commercial Performance & Training team through the coordination of a variety of learning events and promotions both virtual and in person; including but not limited to learning events across multiple site locations virtual workshops and classroom experiences and a broad support of Commercial Performance & Training operations.

This position will have the responsibility for the coordination and negotiation of logistics related to in person workshop delivery facilitator scheduling supporting travel arrangement workshop and training event support and broad Commercial Effectiveness support. The Learning Events and Operations Specialist will work across multiple departments; including but not limited to Commercial Services Conference & Ops Services Amenities & Engagement Catering IT and any other department involved in the planning and attendance of learning workshops and events.

Essential Duties

Include but are not limited to the following:

• Develops employs and optimizes systems processes procedures and workflows that help others deliver best in class learning events. Monitors results and identifies innovations to reduce process breakdowns.
• Manage the annual training calendar and coordinate the logistics scheduling and communications for live and virtual training programs; including but not limited to new hire training webinars events and ad hoc trainings.
• Maintain backstock inventory of educational aids and materials on behalf of the commercial effectiveness team.
• Provide necessary materials to execute inperson learning experiences through coordination of printing IT support and catering.
• Serve as the first point of contact for learner questions making it easy to do business with the department asking questions to accurately identify customer needs and understand the customer choices.
• Maintain and update training class rosters ensuring accurate tracking of attendees
• Partner with the MLR team to submit update and track training materials for review ensuring timely alignment with guidelines.
• Manage Coupa administration for processing MSAs SOWs and POs.
• Serve as functional LMS Administrator to support the learning experience of commercial content via Learning Universe. Pull reports and address IT tickets as needed.
• Support the team with projects and ensure that all the information contained on the intranet is accurate uptodate and regularly maintained.
• Support gathering of learner survey data in partnership with course designers and facilitators.
• Provide technical support for live virtual sales training.
• Ability to manage multiple projects and processes simultaneously while delivering accurate and timely results.
• Ability to quickly learn and apply structured techniques for applying Process Improvement and Change Management to improve learner experience.
• Uphold company mission and values through accountability innovation integrity quality and teamwork.
• Support and comply with the companys Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule.
• Ability to work nights and/or weekends as needed.
• Ability to work on a mobile device tablet or in front of a computer screen and/or perform typing for approximately 70 of a typical working day.
• Ability to lift up to 25 pounds for approximately 15 of a typical working day.
• Ability to travel up to 20 of working time away from work location may include overnight/weekend travel.

Minimum Qualifications

• Bachelors degree in business administration or related field as outlined in the essential duties; or High School Degree/General Education Degree and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelors Degree.
• 5 years of experience working in administration of events learning experiences event planning hospitality and/or travel or other experiences as outlined in the essential duties.
• Demonstrated ability to improve processes to create and deliver value to our stakeholders.
• Demonstrated ability to communicate clearly and effectively with all levels in the organization.
• Proficient in using Teams and other collaboration platforms.
• Advanced in Microsoft Office programs Word Excel PowerPoint and Outlook.
• Demonstrated ability to manage multiple projects and processes simultaneously while delivering accurate and timely results.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Experience working within a learning and development/commercial function.
• Ability to coordinate multiple training events in a corporate setting.
• Ability to pull data and create dashboards that tell the story of how investing in development impacts business results.
• Basic proficiency in Learning Management systems.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation holidays volunteering and personal time) paid leave for parents and caregivers a retirement savings plan wellness support and health benefits including medical prescription drug dental and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age color creed disability gender identity national origin protected veteran status race religion sex sexual orientation and any other status protected by applicable local state or federal law. Any applicant or employee may request to view applicable portions of the companys affirmative action program.

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