drjobs Experienced Customer Care Specialist Service Scheduler

Experienced Customer Care Specialist Service Scheduler

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1 Vacancy
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Job Location drjobs

Coopersville, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Training & development
Job Title: Customer Care Specialist / Scheduler
Company: Big Lake Appliance Service
Location: Coopersville MI
Job Type: Full Time

About Us

At Big Lake Appliance Service we dont just fix applianceswe save the day one broken appliance at a time! Our team is all about delivering topnotch service with a smile and were on the lookout for a friendly organized and energetic Customer Care Specialist / Scheduler to keep our operations running smoothly. If you love chatting with people solving problems and keeping things in order this job is for you!

What Youll Be Doing

  • Be the voice of Big Lake! Answer customer calls and make their day better with your friendly attitude.

  • Master the schedule. Book organize and adjust service appointments like a scheduling ninja.

  • Keep things running smoothly. Dispatch technicians update records and make sure everyone is where they need to be.

  • Solve problems like a pro. Handle reschedules questions and customer concerns with confidence.

  • Be a team player. Communicate with technicians so they have all the info they need to get the job done right.

  • Make billing a breeze. Process payments and provide billing info when needed.

  • Lend a helping hand. Assist with other office tasks to keep things running efficiently.

What Were Looking For

  • Customer service superstar! You love helping people and making their day easier.

  • Organized multitasker. Juggling schedules calls and emails No problem!

  • Techsavvy. Comfortable using scheduling software and basic computer applications.

  • Quick thinker. You can handle challenges with a smile and find solutions on the fly.

  • Great communicator. Whether its over the phone email or in person you know how to get the message across.

Perks & Benefits

  • Competitive pay. Because we know great work deserves great compensation!

  • Paid time off. Work hard rest well!

  • Opportunities to grow. We love promoting from within.

  • Awesome work environment. Join a team that feels more like a family.

Ready to Join Us

If youre ready to bring your Agame and make a difference in our customers lives we want to hear from you! Send your resume and a quick note about why youd be a great fit to Insert Email or Application Link.

Come be a part of Big Lake Appliance Service and help us keep homes running smoothlyone repair at a time!
Compensation: $20.00 per hour



As an appliance repair technician youll work with anything from dishwashers to microwaves to dryers. In other words youll need to be fairly knowledgeable about large appliances portable appliances mechanical work as well as electrical work.

Youll deal with more than just appliances though as a repair technician youll have to deal with people too.

Appliance repair technicians must also have skills in high mechanical aptitude have impeccable written and verbal communication skills work adeptly with repair tools be okay with lifting heavy machinery and of course be incredibly skilled in troubleshooting problems.

Are you prepared to start your journey toward becoming an appliance technician

If so look through our open positions using the filters above!


This business is independently owned and operated. Your application will go directly to the independent business and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location and not to the United Appliance Servicers Association.


Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

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