Senior Associate Technical Consultant

Senior Associate Systems Engineer designs develops analyzes deploys integrates optimizes configures evaluates tests debugs and administers internal and PowerSchool customer network environments. Senior Associate Systems Engineer uses their understanding of emerging technologies industry best practices and system requirements to recommend and incorporate specific elements of architecture software and hardware components in designing troubleshooting and optimizing network environments. Senior Associate Systems Engineer supports opportunities for process improvement reengineering and automation to improve customer satisfaction and reduce costs. Senior Associate Systems Engineer is expected to leverage their expertise and skillset and may be asked to provide guidance and mentorship to peers during informal knowledge transfer opportunities and formalized training. Senior Associate Systems Engineer will document all aspects of projects and solutions including its design maintenance administration and support. Systems Engineer may be called upon to act as a point of escalation for needs within and outside of conventional business hours in advance or an oncall capacity.

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Design and implementation of new solutions and improving resilience of the current environment
Maximizing network performance by monitoring performance troubleshooting network problems and outages scheduling upgrades and collaborating
Securing network systems by establishing and enforcing policies and defining and monitoring access
Designing system configuration directing system installation defining documenting and enforcing system standards
Undertaking data network fault investigations in local and wide area environments using information from multiple sources
Support and administration of firewall environments in line with security best practices
Upgrading network equipment to the latest stable firmware releases
Configuration of routing and switching equipment
Remote support of onsite engineers and end users/customers during installation
Communicating with customers via email and phone
Remote troubleshooting and root cause analysis of networking issues

To be considered for and to perform this job successfully an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.
Qualifications include:
Bachelors Degree in Computer Science Information Technology or other technical discipline is desired.
Other:
Constant use of keyboard fine dexterity grasping holding
One certification* indicating formal training and expertise with the design analysis deployment integration optimization troubleshooting and consultation of technical or project management disciplines is desired.
23 years experience in designing implementing maintaining and supporting network infrastructures in multiplatform environments
Good command of networking protocols (IPSEC HSRP BGP OSPF 802.11 QoS)
Good understanding of the OSI or TCP/IP model
Work within a larger project team or department in a fastpaced dynamic and demanding environment
Use time wisely efficiently and independently to understand communicate and resolve problems in situations where little supervision standardization or information exists
Ability to work concurrently on projects of varying size/scope complexity and duration
Ability to assist in oversight of projects by accurately scoping responsibilities estimating level of effort assessing outcomes and mitigating risk caused by new product releases or other factors
Ability to anticipate recognize mitigate and resolve potential problems with rigorous problemsolving skills to identify decisions and solutions consistent with project goals
Ability to convey information and ideas verbally and in writing in a clear and concise manner using language grammar terminology and jargon appropriate for the intended audience
Demonstrable ability to scrutinize existing business processes to improve efficiency quality and efficacy of services through automation and other programming
Demonstrable ability to anticipate impact of decisions before executing them by perceiving and evaluating alternatives and looking beyond the obvious
Ability to work no less than one half of the work day (four or more hours) Monday through Friday within the window of 8AM to 5PM Eastern Time
Ability to work varied shifts as needed
*Relevant certifications include: Cisco Certified Networking Associate (CCNA) Cisco Certified Networking Professional (CCNP) Cisco Certified Design Associate (CCDA) or other vendor specific courses such as Juniper Certified Internet Expert (JNCIE); Microsoft Certified Solutions Expert (MCSE) and/or Microsoft Certified Solutions Associate (MCSA); CompTIA A and CompTIA Network certification

Environmental Factors
Constant indoor collaborative work environment in close contact with coworkers
Frequent social interactions and interruptions
Frequent work under time restraints
Rare travel
Physical Requirements Lifting/Carrying:
Occasionally carrying items weighing under 10 lbs.
Rarely carrying items weighing between 1120 lbs.
Twisting/Turning:
Occasionally reaching over shoulder
Overhead and reaching outward
Occasionally bending
Frequently walking normal surfaces
Constant sitting
Constant repetitive motion hands

EEO Commitment

PowerSchool celebrates a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process please let us know by emailing