Manager SLED Sales

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory equip their workforce or secure their data we make it happen. All it takes is finding the right combination of tech hardware software cloud solutions and support services. Thats what we do. Were the IT Departments IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds experiences and perspectives. Its what makes Connection uniquewhat drives us to innovate and create technology solutions that stand apart from the crowd. Wed love for you to be a part of that fabric to share your ideas and experiences with a team that thrives on fresh thinking creativity and helping others.

Why You Should Join Us

Youll find supportive teammates and a rewarding career at Connectionplus great benefits. We take pride in supporting employees with a total rewards package that provides financial emotional and physical resources for you and your family. Our compensation 401k plans medical insurance and other benefits are progressive and competitive. We value the importance of our employees emotional wellbeing. To support employees we provide free therapy visits mental health coaching and tools and meditation resources.Youll also enjoy a generous paid time off package that includes not only vacation and sick time but also Wellness and Volunteer Time Off days.

Working under general supervision of the (Senior) Director of Sales relying on experience and judgement to plan and accomplish goals the Sales Manager oversees daily operations of an inside sales team of Account Managers and Sales Support Representatives for Public Sectors State Local and Education (SLED) groups. The Sales Manager develops each member of their Sales team through understanding individual development needs and proactively coaching and catering to those specific needs. The Sales Manager also produces business results through account management reviews pipeline and deal management vendor engagement business development partnership customer involvement sound decision making and profitability management while serving as first line of support to team members for logistics customer issues pricing inquiries system and procedural questions and advice and issue escalation.

• Manages an inside sales team for Public Sectors SLED group including Account Managers and Sales Support Representatives. Understands individual development needs of each member of their inside sales team and proactively coaches catering to specific needs.
  • Encourages career growth provides recognition for goal attainment progress activities and skill development while keeping team members of their progress toward goals
  • Observes team members performance through remote monitoring direct monitoring and joint customer calls
  • Helps team members improve performance through oneonone proactive coaching sessions training and responsive coaching including periodic business reviews for each Account Manager
  • Ensures timely and accurate completion of timecards for payroll processing and addresses attendance or time recording issues promptly involving HR as needed.
  • Conducts ongoing and annual performance evaluations for assigned team members.
  • Interviews and hires members of their sales team

• Serves as first line of support to team member for logistics customer issues pricing inquiries system and procedural questions advice and issue escalation.
  • Develops relationships with internal and external resources
  • Resolves customer and business issues
  • Serves as communication interface between Account Managers and internal departments
  • Answers questions regarding policies and procedures.

• Produces business results through pipeline and deal management vendor engagement customer involvement sound decisionmaking and profitability management.
  • Engages resources as needed
  • Creates quarterly and monthly strategies for producing results through forecasting and business analysis
  • Prepares for business reviews analyses reports and meets individually with team members to identify action plans for attaining goals
  • Tracks business results and progress month to month while inspecting progress throughout month
  • Produces business results and pushes/promotes company initiatives with team members
  • Forges relationships with the vendor community in an effort to generate leads utilize vendors as a resource remedy customer concerns and bring valueadded services to the customer etc.
• Attends sales meetings and training sessions to enhance and maintain sales skills as well as technology industry trends
• Performs all other duties or special projects as assigned.
  

• Working knowledge of Microsoft Office Suite with ability to create a document or simple spreadsheet.
• Previous experience working with a CRM tool with general ability to understand how it integrates with an order management system
• Adept at proactively finding business opportunities within existing customer base
• Advanced knowledge of Business Development with ability to create new lines of business
• Negotiation skills with ability to secure best purchasing agreement for customers and company
• Intermediate knowledge of the computer industry
• Previous outbound sales experience in an account management or account executive environment
• Experience working in a related technology field dealing with hardware software and/or IT services
• Strategic thinker in futureoriented terms who anticipates and considers external and internal elements with ability to develop longterm plans to leverage resources
• Adaptable with ability to switch tasks based on shifting priorities
• Excellent verbal communication skills with ability to present professional demonstrations
• Creative with ability to develop original solutions to problems
• Decisive with ability to make a prompt determination and substantiate decision if challenged.
• Interpersonal skills with ability to work well with all levels of the organization
• Organized state of mind with ability to document activities anticipate problems plan schedules and monitor performance according to priorities and deadlines
• Quick study with ability to master a situation or learn new things with minimum direction or training
• Supportive mentor with ability to guide and develop team members
• Collaboration skills with ability to identify potential employee issues with knowledge of who to approach in order to resolve said issues
• Team player with ability to portray a positive problem solving attitude while coaching/mentoring AMs

Because of the possibility for fraudulent job postings on many popular job boards please be advised that Connection will never offer a position of employment without a complete interview process and communication with a live person.