Rotational Server
Rotational Server
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position: Server
Department: Food and Beverage
Primary Responsibilities:
Embody and maintain the Brand DNA in all aspects of the resort experience
Proactively approaches and acknowledges all guests in a friendly warm and welcoming manner in accordance with Greenbrier standards
Escorts and offers chair and napkin assistance in the arrival and seating of the guests
Seamless of all service steps concerning the experience
Provides a selection of bottled water service
Menu Presentation
Beverage presentation including a full articulate knowledge of all offerings and preparation methods
Placing beverage orders into the Point of Sale System
Serving beverage orders utilizing full club service
Taking food orders including a full articulate knowledge of all offerings and preparation methods
Placing food orders into the Point of Sale System
Delivery of bread and butter
Polishing and placing of appropriate silver and glassware
Firing appropriate course
Serving and articulating all courses including a full knowledge of all offerings and preparation methods
Clearing of all courses
Validates satisfaction throughout the meal
Taking dessert orders including a full articulate knowledge of all offerings and preparation methods
Make and serve coffee tea espresso cappuccino latte
Presenting checks and processing payments
Assist in the departure of the guest including a genuine farewell and invite the guest back
Completing all assigned side work to the standard operating procedure
Assisting the dining team with all aspects of the service script
Maintain a high level of professionalism on the phone with callers and others entering the dining room in accordance with Greenbrier standards
Maintain a cleanly and organized side station
Effective and conscientious use of materials and effective and efficient use of time
Is familiar with pertinent ABC laws
Participate in all meetings as required PreShift training sessions etc.
Ensure proper supplies are on hand at all times in order to effectively service the guest
Because of the fluctuating demands of the Hotels operation it may be necessary that each employee partner perform a multitude of different functions: therefore as an essential part of your job you will be expected to help others when the occasion arises just as other Employee Partners are expected to help you. Accordingly you may be expected to perform other tasks as needed or directed.
Normal Working Hours:
Shifts Differ Depending on Location. Shifts can include lunch and dinner.
In order to be successful in this position the ideal candidate must meet the following criteria
Past Work Experience Requirements:
Waiter/Waitress for at least one year
Educational Requirements:
High School Diploma or G.E.D. preferred
Communication Skills Requirements:
Ability to communicate effectively to ensure all objectives criteria and goals are clearly understood and accomplished to the desired standard
Must be enthusiastically proficient in the proper pronunciation of Food and Beverage offerings and preparations
Technical Requirements:
Point of Sale Terminal experience
To be considered a qualified applicant one must successfully complete the following:
oVerbal and written menu test
oPractical service test
Required Supervision:
Manager / Assistant Manager / Sous Chef
Other Requirements:
Energetic with a strong ability to display enthusiasm professionalism passion and energy
Consistent demonstration of the Ten Essential Attributes
Ongoing certification and training will be part of team requirements
*Requirements are subject to change
Employment Type
Full-Time
