Store Manager - Ongole
Store Manager - Ongole
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Job Description
Store Manager Job Description
As the Store Manager you will be responsible for driving sales delivering exceptional customer service managing inventory and leading and developing a team of style associates.
Responsibilities:
Drive sales and meet or exceed store sales targets.
Manage the daytoday store operations and report.
Provide exceptional customer service and maintain customer loyalty.
Manage inventory including stock management ordering conducting regular stock checks and report the same to the warehouse.
Maintain outstanding store condition and visual merchandising standards.
Train motivate mentor and provide feedback to the team to meet sales targets and provide excellent customer service.
Managing employee schedules conducting performance reviews identifying hiring and training needs.
Responsible for entire store operations like VM stock management shrinkage prevention etc.
Manage administrative tasks such as managing store expenses maintaining monthly reports checklists and preparing reports.
Conduct regular audits to ensure the store is functionable and presentable.
Deal with all issues that arise from employees or customers (complaints grievances etc) and implement corrective actions.
Ensuring all employees adhere to the companys policies and guidelines.
Candidate Profile:
PUC/Intermediate/Diploma with 5 years retail fashion industry Or Graduate with 2 years retail fashion industry.
Mandatory min 1 years of experience as a store manager or assistant store manager handled a team of more than 6.
Working knowledge of Microsoft Office.
Managed and developed a highperforming team
Open to work a flexible schedule including evenings and weekends
Skills:
Communication skills
Local Language Proficiency: Fluent in the local language for effective communication with customers and handling local situations.
English Skills: Fluent in oral and written English for professional communication that includes drafting emails and addressing inquiries.
Clear and articulate verbal communication to convey information to staff and address customer inquiries.
Customer Engagement:
Focus on delivering excellent customer service.
Ability to handle customer concerns and complaints with professionalism.
NonVerbal Communication
Eye Contact: Maintains strong eye contact conveying messages confidently and attentively.
Facial Expressions: Expresses emotions and empathy through facial expressions.
Posture and Gestures:Displays open body language.
Uses positive gestures that complement verbal communication effectively.
Respects personal space preferences.
Personal Presentation
Has a keen sense of style and fashion.
Maintains excellent personal hygiene.
Hair is wellstyled.
Wears accessories that complement a professional image.
No body odor and uses lightscented products.
Retail Expertise
Experience in overseeing daily store operations.
Proficient understanding of all aspects of store operations including inventory management stock replenishment and merchandising.
Familiarity with shrinkage prevention strategies.
Handled administrative tasks including scheduling expense management and report preparation.
Ability to analyze sales reports.
Ability to address and resolve operational challenges.
Team Management
Ability to lead a team and delegate tasks and responsibilities effectively.
Provide constructive feedback and recognition to enhance team performance.
Ability to address and resolve conflicts among team members.
Training and developing the skills of the store team.
Required Experience:
Manager
Employment Type
Full-Time
