Job Description
Job Title: Technical Broker Support Manager
Job Purpose
To mitigate risk by managing structured transactions in accordance with relevant approvals and transaction documents from implementation to termination and so contribute to the achievement of the strategic priorities of Nedbank.
Qualification:
Matric / Grade 12 / National Senior Certificate
Relevant Advanced Diplomas/National 1st Degrees / Insurance / Business / Finance
RE5
RESPONSIBILITIES :
- Relevant 5 years experience in an Insurance industry.
- Ensure that client needs are fully understood and met prior to implementation including transaction documents SLAs and regulations.
- Where relevant build a trusting relationship with direct reports by participating at workload meetings nuturing an environment of open communication delegating effectively and understanding their strengths and development needs.
- Maintain a strong working relationship with manager.
- Build a collaborative relationships with internal and external stakeholders and suppliers.
- Ensure transformational targets are met.
- Stay abreast of developments in the field of expertise ensuring personal and professional growth.
- Understand and embrace the Companys vision and values leading by example.
- Create a client service culture delivering worldclass service.
- Achieve operational excellence.
- Encourage team to generate innovative ideas and share knowledge.
- Manage the performance of staff by implementing performance agreements and ensuring a clear vision.
- Mentor and coach staff on identified performance gaps.
Required Experience:
Manager