Auxiliary Access Daytime Sexual Response Team SART Worker
Auxiliary Access Daytime Sexual Response Team SART Worker
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Job Description
Position: Auxiliary Access & Daytime Sexual Response Team (SART) Worker
Reports to: Clinic and Access Coordinator
Salary/Benefits:
Access shifts JJEP Grid 11 Step 1: Salary $27.54 per hour
SART only shifts Paid $1 per hour oncall (pager). Paid $27.54 when called to provide phone support (minimum 2 hours compensation) or inperson support (minimum 4 hours compensation).
Hours:
This is an auxiliary position with no regular hours. Auxiliary workers cover sick days vacations leaves of absence or other temporary backfill.
Primary shifts during weekdays 9am5pm) but overnight 5pm9am) or weekend coverage may be needed for SART only.
Please note that this is aBona fideposition and is open to Women Trans TwoSpirit and Gender Diverse applicants. We are a team of growing diversity and encourage applicationsfrom members of marginalized groups Indigenous persons racialized persons persons with disabilities LGBQT2S persons and others with the skills and knowledge to engage productively with diverse communities.
Closing Date: Job posting will remain open for all interested applicants to apply. Hiring is conducted when positions are vacant. During times when positions are not available applications will be kept on file and successful candidates will be contacted.
This position requires BCGEU union membership.
Position Summary:
Auxiliary Access Line position provides support and information to all contacts on VSAC Access Line and email. The Worker assess contacts for VSAC services including Sexual Response Team (all genders) counselling programs for all women trans twospirit and gender diverse persons who are survivors of sexualized violence and their supporters (all genders) and victim service program for all women trans twospirit and gender diverse persons who are survivors of sexualized violence. The Worker also provides referrals to other community resources where appropriate. This position includes data management and file creation for client files.
Daytime SART position is responsible for monitoring the Sexual Response Team pager and providing support information and accompaniment to survivors (all genders) of recent sexual and their supporters. This position provides phone and inperson support to recent survivors of sexual at the hospital or VSAC clinic or police stations.
VSAC is committed to employment equity. All qualified women Trans Gender Diverse and TwoSpirit people are encouraged to apply. We especially welcome applications from individuals from Indigenous Black and People of Colour communities persons with disabilities LGBQ persons Trans and gender diverse persons and others with the skills and knowledge to engage productively with diverse communities
COVID19 Notice:
Safety procedures are in place and PPE is provided. Access is expected to work primarily on site with inperson contacts generally limited to other staff and volunteers. SART is primarily an inperson service. If you have questions about the COVID policy please email
Job Responsibilities:
Under direction from the Clinic and Access Coordinator the Access & SART Worker is responsible for the following:
Sexual Response Team (SART) coverage primarily during business hours with some evening and weekend coverage when needed
- Provide immediate support and response at the Victoria Sexual Centres Clinic the Victoria General Hospital and/or a police station to recent survivors (all genders 13 years) of sexual
- Liaise and consult with the Vancouver Island Crisis Line Forensic Nurse Examiners (FNE) hospital staff other professionals Victim Service Workers and the police (if involved)
- Provide information on medical options and options for reporting to the police
- Provides immediate phone support and information to callers who have been affected by sexualized in the last thirty days.
- Provides specific information regarding VSAC services and followup information.
- Maintains a supply of paperwork and resources needed for the position.
- Updates Access Worker or Clinic Coordinator on responses and submits contact paperwork in a timely manner.
Access coverage during business hours
- Provides immediate support and information to contacts to Access phone line or Access email and inperson contacts who have been affected by sexualized abuse and sexualized .
- Updates clients about their status on waitlists
- Provides specific information regarding VSAC services
- Conducts initial screening and assessment for people wanting to access services
- Provides information and registers participants for services updating waitlists and database information
- Makes internal file referrals to victim services and counsellors
- Makes external referrals to appropriate community resources; maintains uptodate knowledge of these resources and may assist in updating community information as required
- Maintains volunteer pager and paperwork including checking for completed paperwork (SART and phone contacts). Ensures dropoff and pickup of volunteer pager.
File Management
- Creates and updates client records in database and creates client file documentation
- Maintains uptodate information in contact database (all contacts to Access Line or email)
- Updates information received from Counsellors and Victim Services in client database
- Updates other spreadsheets as required
Liaise with Internal and External Professionals
- Informs Coordinator of Volunteers of information relevant to volunteers or about volunteers.
- Updates Access & Clinic Coordinator regarding contact issues or other relevant information about the program and informs the Direct Client Services Manager as needed.
- Liaise with community professionals regarding resources and services
- Assists with debriefing and support to volunteers as available
- Maintains a professional approach to liaising with other staff the public or with other significant community agencies and institutions.
Current Information on Trends and Resources
- Maintains awareness of current issues and trends in the field of sexualized violence
- This may include an awareness of local trends or news regarding issues around sexualized violence in local community that have an impact on new and current clients
- Maintains awareness of diversity issues in order to appropriately identify and respond to the needs of clients staff and volunteers
Includes awareness of cultural safety and barriers to support for marginalized folks
Other duties as directed by the Clinic and Access Coordinator
Longer Term Backfill Additional Duties
If backfilling the permanent Access Worker for several shifts additional duties may be required including:
- Access clerical duties including management of statistics contact summaries and other similar records
- May monitor/tally/enter data for statistical analysis at the direction of the Clinic and Access Coordinator
- Updates monthly wait times
- Records group attendance in database
- Disseminates information on Access & SART scheduling with community partners
- Liaise with Direct Client Service staff to receive statistics in timely manner
- Supports Clinic Coordinator and Forensic Nurse Examiners with clinic upkeep as needed
- Attends the Crisis Team Meeting to make internal file assignments
- Attends the Crisis Team Meeting to make internal file assignments
Participates constructively as a member of the staff team.
Ensures work reflects the mission beliefs values and goals of VSAC.
Qualifications
Education/Experience:
The position requires:
- Sexual Response Team training and experience is essential
- Knowledge of sexualized /abuse crisis line training and/or experience in the field
- Indepth knowledge and demonstrated understanding of the issues surrounding sexualized violence
- Basic knowledge of legal issues for survivors of sexualized violence.
- Experience using database and spreadsheets
Job Skills and Abilities:
The position requires:
- Excellent communication skills both written and verbal
- Demonstrated organizational skills and ability to multitask with flexibility to adapt in unpredictable situations
- Demonstrated ability to screen clients for service
- Demonstrated crisis support skills
- Strong problemsolving decision making critical thinking and diplomacy skills with strong boundaries and selfawareness
- Knowledge of community resources including Ministry for Children and Family Development
- Proficient use of word processing programs an ability to work with databases and spreadsheets.
To support the healing journey of clients and VSAC policy we ask that applicants are not a current client and have not accessed VSAC direct client services in the past 12 months. If you are a past client who has not accessed services in 12 months you are eligible to apply. If you have any questions about this policy please contactor
or
Required Experience:
Senior IC
Employment Type
Hourly
