Administrative Assistant I 40 Hours Days Bwh - Cardiac Surgery
Administrative Assistant I 40 Hours Days Bwh - Cardiac Surgery
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Job Description
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Summarize the nature and level of work performed.Brigham and Womens Hospital is dedicated to:
- serving the needs of our local and global community
- providing the highest quality health care to patients and their families
- expanding the boundaries of medicine through research
Every employee plays an important role in providing a positive impact on the organization and the people we serve. Your work will be distinguished by demonstrating respect and dignity in all interactions with patients families and colleagues excellence in customer service and job performance.
All employees are expected to embrace this commitment and demonstrate behavioral competencies in the following areas:
People:
Focus on serving the community through collaboration and respectSelf Management
: Accountability professionalism and commitment to growth and developmentOrganization:
A commitment to quality service and exceptional performanceMeeting these expectations is key to the success of your department and the organization.
This job description includes:
- General expectations for the position
- Addendum A BWH Behavioral Competencies
- Addendum B Job Specific Tasks and Responsibilities
- Addendum C Physical/Working Conditions
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Indicate key areas of responsibility major job duties special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.Actual job duties may vary by department (see Addendum B for more detail)
Provides general entry level administrative support to managers staff providers and/or PIs under general supervision.
Provides routine administrative support such as: typing memos and letters answering and transferring telephone calls and taking and distributing messages.
Coordinates calendar and schedules including: scheduling appointments coordinating meetings and making travel arrangements.
Proofreads and edits manuscripts performs library or literature searches and helps to create and edit presentation materials.
Helps to prepare and edit grant applications and other related materials.
Performs transcription of dictated physician notes.
Assists with training and orienting staff as needed.
Provides cross coverage as needed.
Assists with special projects as directed.
Follow HIPAA guidelines for the management of patient privacy and confidentiality.
Other duties as assigned.
QUALIFICATIONS:
(MUST be realistic neither overstated nor understated and related to the essential functions of the job.Level of education required:
Minimum of a high school diploma or GED.
Work experience required:
Minimum one year applicable work experience required.
Some additional training in office systems or other post high school education preferred.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
(MUST be realistic neither overstated nor understated and related to the essential functions of the job.Technical skills required:
Knowledge of office operations and standards.
Understanding of procedures including filing copying scanning printing and faxing.
Phone skills: Ability to use phone system (answer and screen calls put on hold) answer questions and give routine information.
Verbal skills: Ability to interpret information as appropriate answer routine questions in the most professional manner and communicate in a professional courteous clear and concise manner.
Organization Skills: Ability to manage work processes in a neat and orderly way and to sort and alphabetize. Ability to manage multiple tasks effectively following established protocols and work within systems.
Writing Skills: Ability to correspond and communicate with others clearly and effectively in writing (via email memo or interoffice note) and to take complete and accurate messages.
System Skills: Ability to type and enter data effectively. Entry level computer skills including the ability to use word processing spreadsheet database and presentation applications.
Basic understanding and use of medical terminology.
Basic comprehension of billing and fiscal information.
Knowledgeable and compliant with all hospital State and Federal requirements (where applicable to job performance) including policy and procedures with The Joint Commission and HIPAA.
Employment Type
Full-Time
