Bilingual Manager Commercial Servicing and Administration
Bilingual Manager Commercial Servicing and Administration
Posted on :
10-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Join a Challenger
Being a traditional bank just isnt our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options and we challenge ourselves and our teams to creatively transform whats possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If youre not afraid of taking on big challenges and redefining the future you belong with us. Youll get to work with people who will encourage you to reach new heights. We like to keep things fun ask questions and learn together.
We are a big (and growing! family. Overall we serve more than 670000 people acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks whollyowned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$125 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples lives. Our customers have named our EQ Bank digital platform eqbank one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.
The Work
The Manager Commercial Servicing and Administration is responsible for managing and supervising the Commercial Servicing and Administration department to ensure that the team provides optimum service works efficiently and effectively by adhering to established policies and procedures meeting compliance and control requirements and achieving service goals.
The core parts of your role would be to:
- Review and approve Subsequent Advances Operating Line Advances Partial Discharges and Undertaking/Holdback releases and PPSA renewals
- Support the Senior Manager commercial Servicing with the Investor Specialized Financing servicing transactions including monthly remittances
- Support the syndication team with partner remittances partner inquiries and day to day loan servicing
- Ensure monthly followup by team members are being completed for Undertaking/Holdbacks (new and old)
- Prioritize and assign tasks to team members appropriately to ensure quality and timely completion of duties
- Maintain excellent customer service levels
- Prepare specific reports which will be relied upon by Senior Management
- Motivate and support the professional growth of the team including training creation of development plans target setting performance reviews regular staff oneonone meetings and team meetings
- Promote team engagement and the Banks Core Values
- Participate in management meetings oneonone meetings with Senior Management department meetings department events and special projects as assigned
- Assist with special projects and department initiatives including but not limited to support senior management with implementing servicing builds and or new platforms
- Creating complicated excel based spreadsheets
- Reconciliation of accounts
- Communicate and cooperate with external parties (Clients Lending Partners Solicitors Brokers etc. and internal staff members across all departments to provide optimum service maintain business relationships and ensure policies processes and procedures are adhered to;
- Assist the Associate Director Commercial Servicing from time to time with reporting and implementing procedures within the Credit & Risk Department to comply with the Companys lending and regulatory requirements (i.e. Basel II ICOFR OSFI CCPM User Guides etc.
- The incumbent shall ensure that files are compliant prior to the signing of cheques and shall ensure that funds are disbursed accurately.
- The incumbent will support the Associate Director Commercial Servicing and the Senior Manager Commercial Servicing with projects and department initiatives which includes but not limited to Implementation of servicing builds and or platforms while working with internal stakeholders.
Disbursement of Funds
Projects
Lets Talk About You!
- Minimum of 5 years mortgage experience (preferably with management experience)
- Expert understanding of Commercial and specialized finance servicing products
- Good understanding of commercial Real Estate Corporate/Legal documentation (specifically security documentation) and AML/ATF regulations
- Postsecondary education (diploma/degree) in accounting with good understanding of general ledgers and accounting principles
- Proficient knowledge of MS Office (more importantly Excel) Athena and PPLUS
- Ability to build complex excel models
- Leadership skills with the ability to set strong examples for subordinates and the ability to manage and motivate team members
- Expert level analytical and program solving skills
- Strong organizational and time management skills
- Ability to handle multiple competing priorities
- Excellent verbal and written communication skills with the ability to respond in a clear concise and professional manner
- Understanding of the importance of quality and timely customer service to external clients solicitors business partners and management and staff across the Banks departments
- French bilingual (preferably)
Job Complexities / Thinking Challenges:
- The incumbent shall possess strong cognitive skills and professional judgement and should be prepared to manage files of greater complexity at times with the ability to prioritize workflow and allocate resources effectively in a high volume environment with short timelines. Also the incumbent will need to exercise professional judgement and strong problem solving skills while following corporate policies and procedures and be able to draw on both real estate knowledge and underwriting principles to mitigate risk.
- The incumbent will also experience the common daytoday challenges that come with leading and supervising people and have the ability to coach/motivate employees to develop and achieve strategic departmental targets consistently.
#LIHybrid
What we offer For fulltime permanent roles
Competitive discretionary bonus
Market leading RRSP match program
Medical dental vision life and disability benefits
Employee Share Purchase Plan
Maternity/Parental topup while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Annual professional development allowance and a comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and perspectives. In tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.
We commit to providing a barrierfree recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond.All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We cant wait to get to know you!
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
