Patient Navigator Ambulatory Care
Patient Navigator Ambulatory Care
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Salary Not Disclosed
1 Vacancy
Job Description
Are you looking to take your career to new heights with a leader in healthcare SUNY Downstate Health Sciences University is one of the nations leading metropolitan medical centers. As the only academic medical center in Brooklyn we serve a large population that is among the most diverse in the world. We are also highlyranked by Castle Connolly Medical a healthcare rating company for consumers among the top 5 leading U.S. medical schools for training doctors.
Bargaining Unit:
UUP
Job Summary:
The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University is seeking a fulltime Patient Navigator/ Teaching Hospital Staff Assistant 2. The successful candidate will:
- Participate in quality and ambulatory care meetings.
- Provide Patient Outreach and appointment making for preventative and chronic care services previsit reminders followup after noshows (via phone letter secure health messages and/or patient portal). This includes collaboration with Downstate Managed Care office to improve NY QUARR/HEDIS/Press Ganey scores and use of patient registries online managed care portals or other data tools.
- Provide Tracking and followups on lab imaging and specialty referrals; furnish information to specialties and obtain return of consults as needed.
- Assist clinicians with previsit planning including checking patient information on the Regional Health Information Exchange patient portal or other electronic systems attending presession huddle.
- Provide/Exchange of patient information with other care settings (inpatient ED postacute care specialties).
- Connect patients to needed clinical and nonclinical resources such as social work insurance assistance medications transportation.
- Participate in organizational trainings and PCMH initiatives.
- Other duties to be assigned by Manager in Ambulatory Care Leadership.
Required Qualifications:
- High School Diploma or GED.
- Must be proficient with MS Excel and electronic records system and databases.
Preferred Qualifications:
- 2 years of experience working in an agency providing case management social services or health care services where their position involved close interaction with clients/patient.
- Bilingual Haitian Creole/English.
Work Schedule:
Monday to Friday; 9:00am to 5:00pm(FullTime)
Salary Grade/Rank:
Salary Range:
Commensurate with experience and qualifications
Executive Order:
Pursuant to Executive Order 161 no State entity as defined by the Executive Order is permitted to ask or mandate in any form that an applicant for employment provide his or her current compensation or any prior compensation history until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time please contact the Governors Office of Employee Relations ator via email at.
Equal Employment Opportunity Statement:
SUNY Downstate Health Sciences University is an affirmative action equal opportunity employer and does not discriminate on the basis of race color national origin religion creed age disability sex gender identity or expression sexual orientation familial status pregnancy predisposing genetic characteristics military status domestic violence victim status criminal conviction and all other protected classes under federal or state laws.
Women minorities veterans individualswith disabilities and members of underrepresented groups are encouraged to apply.
If you are an individual with a disability and need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please contactHuman Resources at
Employment Type
Full-Time
