Sales Catering Coordinator
Sales Catering Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Position Overview:
Our Sales & Catering Coordinator will support the Sales & Catering Department and Manager in optimizing revenue and bookings.
Primary Duties:
Answer phone calls coming to sales office and assist front desk with phone calls during peak times
Receive correspond and create emails to potential and existing group clients as well as other internal departments
Respond to client requests for information about Shawnee Lodge conference space lodging activities and all other guest and group related details
Responsible for group reservations in the property management system
Responsible for maintaining accurate records in customer relationship management platform
Conduct site tours for both scheduled and walkin potential and existing clients
Create and distribute internal and external documents related to group business
Attend sales revenue and marketing meetings as directed by Sales Manager
Maintain an outstanding working relationship with other departments employees and guests.
Keep work area clean and organized.
Oversee or assist with other assignments and special projects as needed to continually improve operations and overall revenues
Essential Qualifications:
Excellent customer service and experience with guest service recovery/problem solving
High level of attention to detail
Must be a strong typist with understanding of the English language grammar and spelling
Proven knowledge skills and/or abilities that will contribute to the success of the Shawnee Lodge team
- Ability to quickly learn multiple systems for both function and lodging bookings
Ability to sit stand and walk for long periods of time.
Ability to work a semiflexible schedule with some weekends and holidays included
Ability to work unsupervised and selfmanage to accomplish tasks and goals
Ability to follow instructions
Ability to meet deadlines
Ability to use a computer screen and mouse for long periods of time.
Ability to work in a very fastpaced environment and adapt quickly to complete duties as priorities change
Knowledge of office products (Outlook Word Excel)
Preferred Qualifications:
Hospitality/hotel experience
Experience in a fastpaced service environment
College or trade school education
Ability for occasional overnight travel for company meetings or trainings
Required Experience:
IC
Employment Type
Full-Time
