Take full responsibility and management of the unit
Need to be able to work in a demanding environment.
Setting and management of service delivery standards
Lead motivate train and develop a team of staff
Implement and maintain operational controls in line within budgetary requirements
Ensure quality of food preparation presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
Ensure all policies and procedures are complied with
Daily HR and IR issues (including training development & performance management)
Analyse and preempt client needs and possible complaints
Take responsibility for all functions by organising preparing & coordinating.
Management of all administration finances debtors budgets etc.
Process paperwork and compile & understand weekly & monthly P & L
Relationship building with the client and customers on a daily basis (essential)
Must be able to work long hours and over weekends should there be a need
Stay abreast of latest food trends and best practices
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