Site Coordinator
Site Coordinator
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-04-2025
Job Description
Duties & Responsibilities
Operational Delivery:
- Review visitor and client arrivals for the day
- Attend to special arrival and meeting room requirements
- Provide information about amenities area and venues
- Ensure that all visitors sign the visitors register visitor slip only to be signed by the host.
- Anticipate client needs and build rapport with clients
- Offer assistance with certain tasks (e.g. taking messages catering requirements etc)
- Offer assistance with meeting room technical requirements.
- Ensure compliance with health and quality standards
- Liaise with Facilities Manager to oversee monitor and ensure costs are contained within budgets (OPEX and CAPEX).
- Review and report on monthly variance reports.
- Ensure compliance with TFS policies and procedures related to financial management controls and expenditure authorization levels.
- Monitor & report all building maintenance work orders on a daily basis
- Ensure all requests to purchase followed by a quotation.
- Ensure all suppliers submit invoices timeously with service reports where necessary.
- On satisfactory completion of job or delivery request an original invoice and ensure it logged on a spreadsheet.
- Adhere to cut off dates stipulated by TFS and the client. Liaise with BCX finance team on payments to suppliers
- Liaise with TFS Managers to ensure all contract documentation is maintained and updated
Contractual Delivery:
- Ensure all BCX financial policies and procedures are complied with.
- Ensure that where services are recovered internally the appropriate information controls and systems are in place are adhered to.
- Ensure leave forms are captured on the system
- Ensure ongoing implementation of TFSs quality management system known as IMS for all policies and procedures related to Quality Environment and Health & Safety
- Supplier management and payment reconciliations are up to date to avoid suspension of services
- Communicate terms of trade to suppliers to ensure compliance whenever required
- Obtain statements from suppliers do reconciliations before it is forward to TFS HQ finance
- Oversee day to day running of all Soft & Technical Services
- Monitor certain technical equipment such as the generator and UPS system
- Carry out random walk around with or without suppliers.
- Carry out formal and informal supplier review with management of supplier.
- Manage stock and carry out weekly stock takes
Customer Focus:
- Work with teams to develop and maintain a customerfocused attitude toward activities concentrating on those that most strongly contribute toward improving customer lifetime value.
- Interact with client to provide and process information in response to inquiries concerns and requests about products and services.
- Conduct client satisfaction surveys to ensure clients are satisfied with the products and services.
- Keep up to date with business developments and strategic objectives within the environment.
- Provide advice on general changes and compliance within the workplace management framework when required.
- Work with processes and procedures in such a way that operational efficiencies and performance are enhanced.
- Attend to and resolve all customer queries timeously or escalate when necessary.
- Follow up and follow through on all escalated queries timeously.
- Manage conflict.
Reporting:
- Prepare monthly reporting within set timeframes for distributing to the relevant parties.
- Update and maintain all relevant records
- Compile and prepare stats as and when required by your manager
Code of Conduct:
- Undertake such other responsibilities as directed by Management that will drive sustainability.
- Work in a flexible way when the occasion arises so that tasks which are not specifically covered in the job description are undertaken.
- Take responsibility for ones own performance.
- Promote TFSs & BCXs image and corporate citizenry through deliberate and coordinated activities.
- Adhere to the TFSs Safety Health Environmental and Quality (SHEQ) Management Systems Policies & Procedures as applicable to this position.
- Ensure TFS ethical values are adhered to.
Required Experience:
IC
Employment Type
Contract
Key Skills
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