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You will be updated with latest job alerts via emailTake and record bookings via telephone email and deal promptly with all enquiries
Keep up to date and accurate all bookings in system and follow up any guest special request and communicate to all concerns
Creating database and updating regular guests profile
Be always willing to offer assistance with guests if needed
To carry out any reasonable request made by the management
Ensure that all emergency procedures are rehearsed implemented and enforced to provide for the security and safety of guests and employees
Qualifications :
Experience in FB service
Good Communication in English
Excellent phone etiquette
Excellent communication skills
Multitasking ability
Possess retentive memory to remember bookings
Ability to pay attention to details
Active person with service mind
Remote Work :
No
Employment Type :
Fulltime
Full-time