drjobs Head of Customer Support MBA

Head of Customer Support MBA

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1 Vacancy
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Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Reference: NWA004049PCa1

Urgently seeking an experienced Head of Customer Support with proven managerial skills to oversee the daily operations of a support department.

Duties & Responsibilities

The incumbent will lead and manage a team of customer support agents providing guidance coaching and support to ensure that they deliver exceptional customer service.

You will also be responsible for performance monitoring process optimisation providing customer insights monitoring metrics training and development and budget management etc.

Requirements:
  • MBA or relevant Masters Degree (nonnegotiable)
  • Degree in Medical Technology or Healthcare
  • Experience dealing with various EXCO MANCO and HOD members
  • Must come from the Medical industry
  • 2 years managerial experience
  • Experience in the healthcare sector will be beneficial

Please email your cv to along with certificates and payslips

Required Experience:

Director

Employment Type

Full-Time

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