HR Shared Services Coordinator
HR Shared Services Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
ABOUT THE POSITION
Columbia Sportswear Companys Human Resources organization aims to advance company strategy and connect talented people with their passions through work and a life outside. We need passionate people to create exceptional products differentiated consumer experiences and to grow the business. Our teams ensure the companys success by focusing on attracting and retaining diverse talent building organizational effectiveness and supporting the mental physical social and financial wellbeing of all employees.
As a Shared Service (SS) Coordinator youll provide frontline support for HRrelated inquiries and perform various tasks related to HR activities and programs. Advisers maintain crossfunctional knowledge of HR processes to assist contacts with all selfservice activities. Youll report on trends related to those inquiries and partner with COE and Process Owners to ensure quick and effective resolution.
HOWYOULLMAKE A DIFFERENCE
Act as the front line of support for current and prospective employees in resolving a wide variety of HR inquiries and requests actively triaging resolving and/or escalating each item as defined by service level agreements
Perform cyclical reports data audits and general administrative tasks on a routine basis identifying errors and issues that occur and escalating for timely resolution
Maintain employee facing HR resource artifacts by reviewing testing and making applicable updates
Find opportunities for continuous improvement initiatives and propose solutions and ideas to find more efficient ways to deliver HR support to candidates employees and people leaders
YOU ARE
Excellent interpersonal and communication skills to provide excellent customer service with a variety of people inside and outside of the company. Highly communicative transparent and can work with a sense of urgency
A collaborator who can foster and champion crossfunctional partnership to solve problems
detail oriented ensuring work is thorough accurate and most of all easily understandable to those outside of HR
Ability to use discretion in dealing with highly confidential and sensitive information
Newer to the HR field and excited to learn grow and challenge yourself
YOUHAVE
General understanding of HR Functions
Applied HR or relevant work experience including customer service
Microsoft Office knowledge including Excel and Word
Strong organizational skills
User skill related to HCM Solutions preferably Workday
This job description is not meant to be an allinclusive list of duties and responsibilities but constitutes a general definition of the positions scope and function in the company.
Required Experience:
IC
Employment Type
Full-Time
