Service Sales Engineer - After Sales
Service Sales Engineer - After Sales
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- To prepare Part Service and Repair quotations for Customers.
- To ensure that the sales targets GP and Market contribution for both service operations and part sales are met within the area of responsibility.
- To continuously drive customer satisfaction by facilitating prompt and efficient service.
- Maintain and increase customer share by conducting regular customer visits in your area of responsibility.
- Prepare monthly reports of activities and statistics of quotations vs. orders received (SAP Cloud).
- Monitor and reporting of all competitor and pirate activity in the area and at key customers.
- Stay current with technical and product training to ensure uptodate knowledge and expertise.
- Analyse and report on competitors pricing structures and any changes.
- Involvement of tenders quotations and proposals.
- Support the collection process for overdue accounts from sales.
- Monthly/quarterly structure quality meetings with key clients.
- Perform any functions or duties as required in accordance with The Way We Do Things guidelines.
- Enhance the companys image by actively promoting our services spare parts and sales offerings.
- Collaborate with the marketing team on service proposals and contribute to monthly sales meeting reports.
- Minimum of 3 years experience in retail and aftersales business.
- Proven ability to cultivate and enhance customer relationships.
- Strong planning and organisational abilities.
- Capability to turn quotations into successful sales.
- Suitable tertiary qualification N6 and or Sales and Marketing qualification.
- Valid drivers license.
- Valid passport.
- Demonstrates confidence and excels in collaborative team environments.
- Computer literate (majority of work relates to AC SAP systems) and cloud.
- Strong time management and organisational skills.
- Exceptional interpersonal and communication abilities.
- Highly selfmotivated with a proven ability to work independently.
Employment Type
Full-Time
