Administrative Support Specialist
Administrative Support Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Mosaic Auto Group:
Mosaic Auto Group is a leading automotive dealership group committed to providing excellent customer service and a seamless experience for both our clients and our employees. We specialize in a wide range of automotive services including vehicle sales financing warranties and product support. We are looking for a highly organized and detailoriented individual to join our team and contribute to the smooth operations of our business.
Job Description:
We are seeking anAdministrative Support Specialistto assist with various administrative tasks including data entry warranty and product cancellations funding and customer handling. This role requires excellent organizational skills attention to detail and a customerfirst mindset. The ideal candidate will be a proactive team player who is comfortable handling multiple tasks at once and able to manage time effectively in a fastpaced environment.
Responsibilities:
Data Entry:
Accurately input data related to vehicle sales customer details financing warranties and cancellations into the companys systems.
Ensure that all data is correct complete and up to date.
Warranty and Product Cancellations:
Process warranty claims and product cancellations in accordance with company policies.
Communicate with customers and suppliers to resolve any issues or discrepancies.
Maintain accurate records of all warranty claims and product cancellations.
Funding:
Assist in the preparation and processing of vehicle financing documents.
Coordinate with financial institutions and internal teams to ensure proper funding of deals.
Maintain and organize financial records related to vehicle sales.
Customer Handling:
Provide exceptional customer service to clients by answering questions addressing concerns and guiding them through the sales or service process.
Follow up with customers to ensure satisfaction and resolve any outstanding issues.
Communicate with customers regarding warranties cancellations and any other relevant services.
General Administrative Support:
Support the sales and service teams with various administrative tasks as needed.
Ensure that all required paperwork and documentation are processed accurately and in a timely manner.
Qualifications:
Previous experience in an administrative customer service or automotiverelated role is preferred.
Strong attention to detail with excellent organizational skills.
Proficient in Microsoft Office Suite (Word Excel Outlook) and other office software.
Ability to work in a fastpaced environment and manage multiple tasks effectively.
Strong verbal and written communication skills.
Customerfocused with a professional and friendly demeanor.
Ability to handle confidential and sensitive information.
Experience with warranty claims processing and vehicle financing is a plus.
Why Join Us
Competitive salary and benefits package.
A dynamic and supportive work environment.
Opportunities for career growth within a wellestablished company.
Employee discounts on automotive services and products.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
