Field Service Engineer - Newcastle UK 44693
Field Service Engineer - Newcastle UK 44693
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Job Description
Empowering careers at ARJO
At Arjo we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too
This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.
Position:Field Service Engineer
Location:Field based Northumbria and surrounding areas
Job type:Permanent Full Time Monday to Friday 39 hrs per week
Benefits
OEM Training appreciation job satisfaction job security company van fuel card optional personal use uniform tools paid from door to door company credit card local patch optional overtime holiday buy and sell scheme electric/hybrid vehicle salary sacrifice scheme cycle to work scheme discounted gym membership access to perks app health benefits and more
Arjo offer a supportive family feel environment for you to join as a Field Service Engineer. You will be appreciated and valued as a key member of the local Service team and will be looked after with the opportunity to benefit from a great worklife balance on a Monday Friday role. Enjoy long term stability in the medical industry with full manufacturer training to perform at your best.
Arjo is a medical equipment supplier and are is the market leader in the industry. We have significant growth and are looking for a Field Service Engineer to join our progressive team. Join now for the opportunity to enjoy a rewarding career in a company with a fantastic culture with an industry leading package.
Key Responsibilities:
- Follow service itinerary and procedures optimising time and minimising costs.
- Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice including Health and Safety COSHH and safe working procedures reporting any incidents.
- Undertake fault diagnosis rectification and maintenance on electrical/mechanical equipment.
- Understand and work towards Key Point Indicators.
- Complete and submit all relevant documentation accurately on a hand held device and within agreed timescales to meet Service Level Agreements.
- Liaising with the customer once work is allocated giving notice of visit with an agreed date and time.
- Request necessary materials for work completion.
- Ensure work area is clean and documentation is completed postservice.
- Provide feedback and contribute ideas for product and service improvement.
- Maintain all tools spares and equipment within his/her care in a safe working condition highlighting anything unsafe to the Regional Service Manager immediately.
- Support other Service Engineers within the team when required.
- Follow infection prevention and control policies to protect patients staff and visitors from healthcare associated infections.
- Ensure compliance with Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) and agreed Service Contracts with regards to Provision and Use of Work Equipment Regulations (PUWER) 1998. Ensures that all materials and equipment are used safely securely and economically.
- Following induction and departmental training maintaining a working knowledge of policies procedures and work instructions ensuring they are implemented at all times.
Qualifications:
- City and Guilds/NTEC/ONC or similar qualifications in mechanical/electrical engineering (desirable)
- Experience in mechanical/electrical engineering (essential)
- Familiarity with ISO 9001:2008 ISO 14001:2004 and OHSAS 18001:2007 (desirable)
- Excellent communication skills and a high level of customer service.
- Valid UK driving license
The skills you will need
Ideally you will have previous experience working in a similar role and be able to demonstrate the following skills:
- Motivated and passionate about your work
- Strong problemsolving skills and resourcefulness.
- Have an understanding of electrical or mechanical engineering
- Good communication skills
- The ability to work to deadlines
- Good time management
- A knowledge of the principles of Health and Safety
- Basic IT skills and the ability to work with an iPad and iPhone
Your personality enthusiasm energy and positivity are essential for us to build longterm relationships with our Service customers and ultimately play a key role in driving the business forward.
What we will offer in return
You will support ourvision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return we recognize and value our global employees. You will have our full support training and opportunities for professional development.
We will provide you with full training (including comprehensive product training at our dedicated Technical Training Centre based in Birmingham excellent package including competitive salary overtime and a favourable shift rota. You will also be issued with a company van tools uniform iPad and smart phone.
Why diversity matters to us
At Arjo we believe in the power of diversity. We strongly encourage applicants from all parts of society whichmeans building a more diverse equitable inclusive and engaging environment not only in the workplace but also within the communities that we serve work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.
Please note:Due to the nature of this role an Enhanced DBS (formerly CRB) Disclosure will be required (at the companys cost)
- You will be required to participate on an out of hours rota
- Applicants must live within a reasonable distance to the area covered
- A full driving licence is required as you will be required to drive a company van
Please be aware that by applying for this role you are giving Arjo permission to store your information.
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About Arjo
At Arjo we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling medical beds personal hygiene disinfection diagnostics and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals we are committed to driving healthier outcomes for people facing mobility challenges.
For more information about Arjo visit www.arjo
Employment Type
Full Time
