Bilingual Account Management Coordinator
Bilingual Account Management Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Generate and Distribute Daily booking reports SB and NB Manifests Daily state of Operations.
- Provide Back up to ACM AR Coordinator.
- Assist NIT/ POV Team when needed with incoming calls and other tasks.
- Manage Psigen Port Docs)
- Manage RVI NB/ SB/ POD Docs sent by customers and ACMs)
- Create and amend codes in Journey as requested by Account Mangers.
- Responsible for prompt and satisfactory resolution of customer issues or escalation to the assigned account manager
- Prepare customized reports for specific customers as needed.
- Generate and Distribute Weekly Equipment status reports. Escalate aging equipment issues as needed with Account managers and Sales Representatives.
- Other duties as assigned
- Bilingual preferred (English/Spanish)
- High School Diploma Associates degree preferred
- Excellent written verbal interpersonal and communication skills
- Strong organizational skills
- Detail oriented with the ability to analyze data and circumstances
- Ability to perform multiple tasks simultaneously while continuing to meet deadlines
- Energetic and positive attitude
- Supports the culture of Trailer Bridge by modeling the TB12 Core Values of a TB team member
- Medical Dental & Vison Coverage
- Mental Health Coverage
- 401k Life Insurance Short & LongTerm Disability Insurance
- Health Savings Account & Flexible Spending Account
- Generous PTO Plan & Paid Holidays
- Class Pass Credits
- Opportunity for internal career advancement
- Mentorship & Leadership Development Programs
Required Experience:
IC
Employment Type
Full Time
