Troubleshooter-Software Engineer- 5G-Tietoevry Create mfd
Troubleshooter-Software Engineer- 5G-Tietoevry Create mfd
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Job Description
You may apply to Tietoevry by selecting Apply and fill your application details to the form. You may also Apply by using LinkedIn and populate details to your application from your LinkedIn profile.
About us & the job:
In our daily work we are responsible for the maintenance of the software embedded into the Distributed Unit (DU) including PHY MAC and RLC layers on gNB side. The software (in C language) is executed on a proprietary hardware platform. Both software and hardware belong to our Customer who leads in the telecommunication industry and supplies essential hardware and software for Radio Base Stations from GSM up to 5G to mobile operators.
We are responsible for the last Tier 3 of customer support. Also we take responsibility for the baseband software. After receiving the Trouble Report (TR) we need to state if the issue is software related or not. When we face a software issue then we forward the ticket to the dedicated R&D team that prepares the fix in code; otherwise we are supporting upper tiers of customer support in analysis. Also we cooperate with testers and labs who test the newest software so we handle internalTRs as well.
Most of the issues we cope with are related to software interference coverage hardware optimization environment or other undefined issues. During our work we use many scripts for analyzing large volumes of data.
Use Cases:
- After upgrading the software the customer observed a crash on 5 of nodes. Crash disappears after a downgrade of the software.
- Spontaneous throughput degradation after locking and unlocking the cell.
- Voice quality degradation.
- Sleeping cell.
Requirements:
Knowledge and experience in LTE or 5G protocol (or both) especially in Uu interface. Knowledge of PHY MAC RLC PDCP difference between SA and NSA
Understanding of UE attach procedure
Troubleshooting experience knowledge concerning common issues that can be found in the 4G or 5G network
Linux terminal selfsufficiency (copying removing editing and creating files; Navigating between directories and unzipping files
Ability to read and understand the code written in C
Higher technical education of Computer Science or related
Knowledge within IT/telecommunication area
Ability to organize your own work and being proactive
Open to knowledge sharing and supporting other team members
Very good English written and spoken
Sense of humor and will to stay with us for longer (as it takes some time to get into it).
What we offer:
Fame and money in practice: being a part of the best FD team in Tietoevry Poland and competitive salary
Hybrid work (both working from office and home options are available)
Participation in interesting work cases
Trainings and upskilling possibilities
Private medical care
Group life insurance
Investment fund
Multi Sport card and MyBennefit platform.
#LIHybrid
At Tietoevry we believe in the power of diversity equity and inclusion. We encourage applicants of all backgrounds genders (m/f/d) and walks of life to join our team as we believe that this fosters an inspiring workplace and fuels innovation.Our commitment to openness trust and diversity is at the heart of our mission to create digital futures that benefit businesses societies and humanity.Diversityequity andinclusion (tietoevry)
Employment Type
Full-Time
