ReceptionistCustomer Service Support
ReceptionistCustomer Service Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Receptionist & Customer Service Support
ABOUT ACRISURE
Acrisure is a Fintech leader empowering businesses and consumers alike with unmatched financial solutions. Acrisures products include Insurance Reinsurance Cyber Services Mortgage Origination and more to over 1.3 million
clients around the world. We are a team of entrepreneurs collaborators and innovators whose limitless mindset is driving an even bigger future.
Job Description
Acrisure Aerospace is seeking Receptionist / Customer Service Support. You could be part of a growing company that offers a competitive compensation package with tremendous potential for growth. Support clients and insurance agents using employers agency management system. Will interact with a wide variety of aviation clientele ranging from corporate jet and helicopter owners to private aircraft owners. Candidate must possess a positive attitude and be customer service oriented and enjoy talking with clients. Accurate data entry is critical as well as strong communication skills.
Initial Responsibilities
Assist with incoming calls
Document all activities in agency management system (EPIC)
Communicate with clients via phone and email
Additional Responsibilities
Assist clients with applications/policies/premium payments/etc.
Collect renewal data on assigned accounts
Review new/renewal policies endorsements and certificates to insure items were received as requested
Maintain accuracy of client data in agency management system (EPIC)
Qualifications
Professional telephone demeanor and good listening skills
Strong organizational skills ability to prioritize and initiative to execute task completion
Computer skills specifically Microsoft Word Outlook and Excel
Excellent verbal and written communication skills as well as strong interpersonal skills
Mathematical Skills: Ability to calculate figures and amounts such as premiums commissions and percentages
Work independently and as part of a team
Strong time management skills
Must be able to pass background check
Performance Expectations
Proficiency using agency management system Employer will train
Ability to build and maintain good working relationships with prospective and current customers underwriters other company representatives and colleagues to ensure an outstanding level of customer satisfaction
Demonstrate ability to interact professionally with management and clients to promote a positive company image
Meet Acrisures standards for attendance and promptness
A strong sense of teamwork and cooperation with management and coworkers
Schedule
Full time inoffice position. MondayFriday / 8 am 5 pm
Education & Experience
High School Diploma or equivalent
1 year office experience or associate degree
Benefits
401(k) 401(k) matching
Health insurance
Disability insurance
Life insurance
Paid time off
Professional development assistance
#LIEG1
Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.
Employment Type
Full-Time
