Head of Sales
Head of Sales
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our client is registered nonlife insurer and specializes in providing short term insurance cover for individuals and small corporates.
Role Purpose
To effectively manage the sales operational areas in terms of people resource allocation budgeting systems and processes to ensure achievement of strategic objectives and targets.
Requirements
- Bachelors Degree / Advanced Diploma relevant to Industry
- At least 5 years experience at a middle management level specifically in a short term insurance sales environment
- Leadership or Management studies/ qualification advantageous
- FAIS representative (Must have completed all relevant RE exams)
- 18 CPD (Continuous Professional Development) points
- Set operational strategy in conjunction with Executive of Sales Services and Distribution
- Implement drive measure monitor and achieve strategic objectives and targets
- Increase sales revenue by achieving or surpassing sales targets and quotas. This might involve identifying new sales opportunities penetrating existing markets and expanding into new markets.
- Effective use of Management Information to manage the Sales Operational areas and to identify opportunities risks trends and possible areas of cost savings and efficiency improvements
- Identify potential risks and challenges that could impact sales performance such as changes in market conditions competitive pressures or regulatory issues.
- Manage the Sales Operational areas within the regulatory environment (Treating Customer Fairly FAIS Act Short Term Insurance Act Policy Protection Rules etc.
- Continuously improve sales processes to increase efficiency and effectiveness. This could involve streamlining sales workflows implementing sales automation tools and analyzing sales data to identify areas for improvement
- Leading and developing staff to ensure high levels of productivity and performance
- Ensure a high level of staff morale
- Pay for Performance Models in place in the areas where it is applicable and regular review of the appropriateness and effectiveness of such a model together with the Actuarial team.
- Problem solving assistance provided to staff within a reasonable timeframe
- Monitoring of effective communication processes in place
- Strengthen relationships with existing customers to drive repeat business and customer loyalty. This might involve implementing customer relationship management (CRM) systems establishing customer feedback mechanisms and providing exceptional customer service.
- Development of Department budgets in line with strategic vision
- IDU budget monitored monthly and variances in budget questioned and evaluated
Required Experience:
Director
Employment Type
Full Time
