Centre Manager

• Keeps abreast of market activities in respect of tenant movement new developments major vacancies and other landlords strategies
  
• Assists with a maintenance plan including allowances for provisions or depreciation where applicable (annually)
  
• Investigates/initiates proposals for refurbishments
  
• Maintains a handson control of projects in hand
  
• Reviews the building status/grade ongoing and advise the Senior Management regarding maintaining the standards within those grade
  

• Compiles accurate monthly report to senior according to agreed format timeously
  
• Analyses of monthly income /expenses and variance reporting
  
• Obtains monitors and reports on tenant monthly turnover figures
  
• Obtains monitors and reports on turnover rentals
  
• Monitors of all municipal recoveries (and general recoveries) on a monthly basis
  

• Assists in preparing budgets as required each year
  
• Completes forecasts timeously as required
  
• Reviews market rentals quarterly and ensure best possible rate achieved and maintained
  
• Assists in formulation of business plans for the centre/s
  
• 5 Year budget preparation and control as required
  
• Quarterly review and monitoring results as required
  

• Estimates new operating costs
  
• Ensures recovery of operational and utility costs in accordance with Lease terms
  

• Credit Control. Responsible for Management:
  
  • Monthly arrear followups with tenants
    
  • Legal action / liaising with attorneys / management as required
    
  • Motivate Writeoffs to senior management
    

• Attends monthly / ad hoc interaction meetings all parkades where applicable
  
• In conjunction with the responsible person for parking maintains accurate control of in house operated parkades
  

• Deals with correspondence / interaction with tenants as required
  
• Assists in timeously renewing leasing and all vacant space is let and in a presentable state
  

• Shows prospective tenants premises and acts as a brand ambassador for the centre.
  
• Determines and recommends potential tenants to Property Manager in the form of a written application format to be provided.
  
• Maintains tenant relationships
  
• Tenant mix i.e. what business should be established / recommended
  
• Controls new leases ensuring House Rules are met
  
• Controls / oversees new installations (through technical / operations manager where appropriate) including:
  
  • Premises design
    
  • Negation/liaison/control with/of professionals and contractors
    
  • Sign off acceptance of complete premise entry inspection form
    

• Tenant liaison
  
• Regularly assesses tenants turnover stock turn and merchandising to establish both growth needs and/or trading difficulties
  
• Monitor and compile foot traffic reports
  

• Checks payments of accounts and requests authorization from Property Manager
  
• Checks cleaning consumables electrical and general maintenance orders requests authorization from Property Manager
  
• Ensures cost effectiveness and performance of contractors
  

• Monitor and report on monthly financial statements
  
• Monthly management reports
  
• Accurate budgeting and reporting
  

• Calculates operating costs for chargeout to tenants
  
• Ensures recoveries as appropriate
  
• Issues tender documents
  

• Checks and approves payment of accounts
  
• Controls cleaning consumables electrical and general maintenance
  
• Controls municipal payments and recoveries there against
  
• Ensures effective performance of contractors
  

• Handles all complaints within 24period
  
• Escalates issues to Property Manager
  

• Compiles years budget and strategy for approval by Property Manager
  
• Establishes and maintains sound public relations
  
• Networking with tenants public external organizations
  
• Attracts people to the centre
  
• Control of Advertising Materials
  
• Motivates and assists tenants to improve their services
  

• Controls/schedules/implements regular preventative maintenance program in line with budget constraints
  
• Motivation of refurbishments major repairs as appropriate
  
• Attends site meetings with contractors in respect of maintenance/expansion of projects
  
• Monitors progress and keeps Facility and Property Manager informed
  
• Inspection / enforcement of tenant responsibilities during and on termination of lease terms
  

• Liaises with appropriate Government Provincial and/or local authorities
  
• Responsible for Compliance of OSH Act
  

• General Maintenance of Buildings and premises
  
• All electrical electronic mechanical and air conditioning equipment
  
• Complies with the O H S act and all other statutory requirements
  

• The development of security action plans systems and directives
  
• The management of security guards on shift
  
• The establishment and maintenance of an emergency preparedness programme
  
• The training of Maintenance and Security personnel in Occupation and Health Safety
  
• Report security incidents to our management
  

• Works to develop and maintain productive business relations with vendors suppliers contractors etc.
  
• Acts as a liaison between the Company and external contacts.
  
• Ensures effective coordination of external services with Company operations.
  
• Obtains and conveys information as appropriate.
  
• Promotes goodwill and a positive image of the Company.
  

• Provides leadership to assigned personnel through effective objective setting delegation and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
  
• Assigns and coordinates personnel. Directs daily operations.
  
• Identifies develops and implements training programs as appropriate.
  

Requirements

• Matric
  
• Additional related maintenance and Centre management training preferred.
  
• Excellent understanding of Centre management procedures.
  
• Knowledge of budgeting service contracts and leasing agreements.
  
• Minimum 24 years experience in a similar role