Medical Director MD or DO

Are you excited about a new and exciting opportunity Do you have a passion for working with families and individuals in need of healthcare housing and community support services Are you interested in working for a missiondriven and innovative organization Well look no further! At Community of Hope we envision Washington DC where everyone is healthy housed and hopeful. If you are ready to make a positive difference in the community this position is for you!

Our mission: To improve health end homelessness and partner with communities to make Washington DC more equitable.

Our Approach and Values:

We celebrate peoples strengths and acknowledge the impact of trauma on peoples lives.

We embrace diversity welcome all voices and treat everyone with respect and compassion.

We lead and advocate for changes to make systems more equitable.

We strive for excellence and value integrity in all that we do.

Position Summary: The Medical Director provides leadership for providers and oversight to ensure a high quality of care for patients at Community of Hope. Additionally the Medical Director will provide direct clinical care to patients meeting clinical standards within the appropriate scope of practice. This is a fulltime position based out of our Family Health & Birth Center in NE DC. The Medical Director will report directly to our Associate Chief Medical Officer and will be responsible for the supervision of the physicians nurse practitioners and physicians assistants.

This salary for this position ranges between $180000 and $190000 annually and the offer amount is determined by the candidates education qualifications and experience. Indeed provides their own estimated salary calculator and is not affiliated with COHs range.

Highlighted Duties and Responsibilities:

Clinical Responsibilities:

• Serves as a member of onsite management team to ensure smooth flow of patients and optimize the delivery of care to patients at the Family Health and Birth Center FHBC.
• Serves as a lead for quality management activities at FHBC including serving as a part of the staff Quality Management committee participating in ongoing Plan Do Study Act (PDSA) cycles monthly quality management meetings and encouraging other staff participation in such activities.
• Serves as a communication liaison between providers and the health leadership team on issues relevant to patient care.
• Supports the health leadership team in the implementation and monitoring of Community Of Hope policies protocols and guidelines.
• Participates in the development of practice guidelines and clinical policies and protocols as requested by supervisor.
• Leads site specific provider staff meetings.
• Manages scheduling of provider staff at specific clinic site ensuring appropriate coverage for patients and ensuring the schedule is completed at least two weeks in advance..
• Coordinates with other medical directors for afterhours coverage for primary care patients.
• Provides direct medical care to patients following approved guidelines.
• Provides virtual medical care to patients following approved guidelines and refers them for inperson visits as needed
• Communicates with other providers on issues of patient care.
• Cooperates with clinical and office policies and protocols.
• Participates in quality management activities including peer review which occurs every other month.
• Maintains the required productivity numbers expected by Community of Hope as set by the board.
• Precepts residents medical students nurse provider students midwifery students and physician assistant students during their community medicine rotations as agreed upon with supervisor.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records and keeping patient information confidential.
• Maintains safe secure and healthy work environment by following standards procedures and legal guidelines.
• Completes and locks all progress notes within 3 business days after patient visit.
• Documents all patient encounters including face to face telephone and electronic communications in the medical record in a timely fashion.
• Uses all mandatory structured fields as required in eCW.
• Documents all materials given to the patient in the electronic record.
• Uses the patient alert system to prevent missed opportunities for care.
• Signs off on all laboratory results diagnostic imaging results and referral reports in a timely fashion; sharing this information with patients as appropriate.
• Completes all erefill requests within 3 business days.
• Responds to all telephone encounters within 1 business day for urgent matters and 3 business days for nonurgent matters.
• Completes all billing corrections within 5 business days of the reported correction.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records and keeping patient information confidential.
• Provides updates on client successes or program outcomes for fundraising and communications purposes as needed.
• Attends Health Services staff meetings and other allstaff meetings.

Supervisory and Leadership Responsibilities:

• Meets with supervisees regularly and provides realtime feedback training support and coaching as needed. Creates meeting agendas sends meeting agendas in advance when possible and documents concerns promptly as needed.
• Applies principles learned through diversity equity and inclusion (DEI) trainings and/or trauma informed care trainings (TIC) and leads with a DEI and TIC lens when appropriate.
• Reviews the performance of team members in a timely manner including completing 90 day and annual performance evaluations per their due dates documenting any issues or changes providing recommendations for professional development and/or training opportunities and recognizing staff when appropriate
• Partners with the Talent Management team regarding personnel matters including but not limited to terminations leaves of absence training onboarding and other COH handbook policies.
• If applicable actively recruits for vacancies with a sense of urgency. This includes reviewing resumes phone screening interviewing and completing references. This also includes partnering with Talent Management for assistance in an effort to fill vacancies promptly.
• Takes initiative and makes decisions within the scope of work. Assesses situations independently thinks critically and takes action to address issues or make useful recommendations while maintaining a solutionoriented lens.
• Delegates tasks appropriately to team members to ensure that team goals and responsibilities are achieved. Prioritizes tasks and directs work to ensure deadlines are met.
• Establishes common goals with their team through communication inspiring and leading team members and holding team members accountable. Links team goals and metrics to the overall strategic plan.
• Attends Leadership Institute trainings as needed or as required.
• When appropriate creates opportunities for teambuilding that connects staff to one another and COHs mission to encourage connection between staff who are virtual hybrid and/or onsite.
• Handles sensitive information with care and discretion to ensure confidentiality.

Minimum Qualifications:

• Licensed Physician (MD or DO) with specialization in family practice internal medicine or pediatric medicine required. Board Certification required.
• Current DC license to practice and CDS license required. Any providers who are licensed in Maryland who provide a copy of their license and MD CDS to Talent Management are also eligible for MD licensure reimbursement.
• Current DEA license required.
• Minimum two years experience practicing in an innercity setting preferred.
• Experience with electronic health records preferred.
• Bilingual in Spanish or Amharic preferred.
• Ability to work flexible hours including evenings and weekends required.
• Proof of required vaccinations is required. This includes but may not be limited to Flu and Covid. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason subject to applicable law.
• In relation to remote work versus onsite expectations this position is classified as the following: Onsite: A majority or all of the position is required to work onsite. Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire.

At COH we understand the toll that the Covid19 pandemic has taken on the workforce which is why we prioritize the following wellbeing and worklife balancecentered benefits:

• Remote work opportunities are available for many of our roles promoting a culture of worklife balance.
• 8hour workdays which include a paid lunch
• 11.5 paid company holidays 1 personal floating holiday 15 days of paid vacation (increases to 20 after 3 years of service) and 12 days of paid sick leave on an annual basis
• Annual performancebased raises up to 5 of your annual pay
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants
• Tuition reimbursement loan repayment for clinicians licensing reimbursement and continuing education unit funds for licensed staff
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30 promotions each year
• Ongoing internal leadership training for supervisors
• Diversity equity and inclusion training and initiatives for all staff
• Ongoing wellbeing activities culture compact activities and traumainformed care initiatives
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
• Life insurance shortterm disability and longterm disability insurance
• 403(b) Retirement Plan
• Flexible Spending Accounts for medical and dependent care reimbursable expenses
• And much more!

About Us:

Community of Hope is a missiondriven innovative and rapidly growing nonprofit. For 45 years we have provided healthcare housing and community support services to make Washington DC more equitable. As a Federally Qualified Health Center we provide medical dental emotional wellness and care coordination services for the whole family at three locations in DC.

Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only freestanding birth center in DC. In 2024 Community of Hope provided about 50000 medical visits 6300 dental visits and 17000 behavioral health visits for about 16000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1600 households1384 families and 220 individualsexperiencing homelessness in DC. Community support through Family Success Center our WIC nutrition centers and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy housed and hopeful.

We were selected as one of The Washington Post 150 Top Workplaces in 2024 and 6 other times since 2014 based on feedback from our staff.

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email: Phone:. Community of Hope is an equal opportunity employer.